More jobs:
Service Desk Team Lead: ITIL-Driven Support & Oversight
Job in
Glen Allen, Henrico County, Virginia, 23060, USA
Listed on 2026-08-03
Listing for:
Socket.dev
Full Time
position Listed on 2026-08-03
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Systems Administrator
Job Description & How to Apply Below
Markel Group is seeking a Service Desk Supervisor to oversee daily operations, drive improvements in FCR, and mentor the service desk team. The role emphasizes ITIL/ITSM adherence, Service Now usage, and strong customer service for internal users.
The supervisor will lead a team onsite, collaborate with IT and business stakeholders, and participate in monthly reviews to ensure high-quality support and efficient incident handling.
#J-18808-LjbffrTo View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×