Client Success Analyst Intern ​/ Co-Op (8 - 16 months

Client Success Analyst Intern / Co-Op (8 - 16 months)*

Job Category: Client Success

Requisition Number: CLIEN
001501

• Posted :
  August 5, 2026
• Full-Time
• Hybrid

Showing 1 location

The Client Success Analyst Internship position will provide comprehensive services to engineering, manufacturing, and product design clients to ensure they are successfully leveraging products purchased from Tri Mech.

• Assist clients in applying and troubleshooting SOLIDWORKS tools in their design/development, analysis, and manufacturing tasks.
• Ensure customers are successfully engaged and utilizing SOLIDWORKS and related products through telephone, remote desktop, and email communication.
• Utilization of problem-solving skills and processes to assist our clients.
• Determining and setting priority levels on customer issues to ensure timely and effective responses.
• Obtaining relevant certifications in Solid Works, and related products.
• Extensive use of Sales Force and the Dassault Systèmes DSxClient and 3DSupport web portals.
• Minimal to no travel required.

• Currently enrolled in a college or university engineering program.
• Experience with 3D CAD modeling; SOLIDWORKS preferred.
• Strong verbal and written communication skills, as well as outstanding interpersonal skills (individual, group, and via electronic web-based services internally and with clients).
• Prior customer service experience is an asset.
• Forward-thinking troubleshooting skills and problem-solving abilities.
• Familiarity with various drafting standards and engineering practices an asset.
• Understanding of vast manufacturing terminology and processes an asset.
• Functional understanding of Microsoft Windows, PC hardware, and computer networking, an asset.
• Ability to work both independently and as part of a team is essential.
• Ability to manage multiple tasks and prioritize tasks is essential.

• Hybrid Work Arrangements
• Flex PTO
• Competitive Group Benefits Plan
• Perkopolis Membership Access –
  Employee perk and discount programs
  .
• Wellness Program
• Social Events

• $41,000 per annum

This opportunity is to fill an existing vacancy

Tri Mech is an equal opportunity employer and all qualified applicants will receive consideration for employment without regardto race, color, religion, sex (including gender identity and sexual orientation), disability, age, national origin, or protect veteran status or any other protected status.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.