Parts Coordinator

Keep Business Moving. Deliver Exceptional Service. Be a Key Part of the Team.

At Cobb Technologies, success starts with our people. As Virginia's leading independent office technology dealer and a proud recipient of the Best Places to Work in Virginia award, we have built a collaborative, people-first culture where employees are valued, supported, and encouraged to grow.

We believe that when our team members have the tools, support, and opportunities to succeed, our customers receive the exceptional service they deserve. That's why we invest in our people, celebrate successes together, and foster an environment where teamwork matters.

We're looking for a dependable and detail-oriented Parts Coordinator to join our Service Operations team. This role is critical to ensuring our technicians and customers receive the parts they need when they need them. If you enjoy staying organized, managing inventory, solving problems, and working with multiple departments to keep operations running smoothly, we'd love to hear from you.

• Pull, package, and ship customer parts orders accurately and efficiently.
• Receive incoming parts shipments and stock inventory in designated locations.
• Monitor open orders and invoice activity to ensure timely fulfillment.
• Process customer backorders and update order status as inventory becomes available.
• Assist with inventory organization and maintain accurate parts records.

• Receive and process customer parts requests.
• Update order information and customer records within company systems.
• Coordinate incoming and outgoing shipments across multiple company locations.
• Ensure customer orders are processed accurately and delivered on time.
• Research and resolve issues related to parts availability, shipping, and order status.

• Partner closely with Service, Administration, Supply, and Operations teams.
• Assist with receiving equipment, inventory deliveries, and special shipments when needed.
• Build working knowledge of related operational functions to support departmental flexibility.
• Provide excellent service and communication to internal and external customers.
• Follow established company procedures, safety requirements, and operational standards.

• Previous experience in inventory management, shipping and receiving, warehouse operations, logistics, or administrative support is preferred.
• Strong organizational skills and attention to detail.
• Working knowledge of Microsoft Office applications.
• Excellent verbal and written communication skills.
• Ability to manage multiple priorities while maintaining accuracy.
• Strong problem-solving skills and a customer-focused approach.
• Dependable, self-motivated, and able to work independently.
• Ability to safely lift and move materials up to 70 pounds.
• Commitment to teamwork, professionalism, and continuous improvement.

At Cobb Technologies, you'll join a company that values strong relationships with our customers, our communities, and one another.

• Competitive compensation
• Medical, dental, and vision insurance
• HSA, HRA, and FSA options
• 401(k) plan with company match
• Company-paid short-term disability insurance
• Company-paid long-term disability insurance
• Company-paid life insurance
• Generous paid time off
• Employee Assistance Program
• Professional development and career advancement opportunities
• A collaborative, family-friendly, and pet-friendly workplace
• Community involvement and volunteer opportunities through Cobb and Imprint, our nonprofit charitable organization

For more than 35 years, Cobb Technologies has helped organizations across Virginia improve productivity through innovative technology solutions and exceptional service. Our culture is built on integrity, collaboration, growth, and a genuine commitment to helping our employees and customers succeed.

We're proud of the workplace we've created and even prouder of the people who make it possible every day.

If you're looking for a role where organization, teamwork, and attention to detail make a direct impact on customer satisfaction and operational success, we'd love to meet you.

The selected candidate will be required to complete a criminal history background check and drug screen.