Delivery - Lead Consultant; Director - Engagements, Gaming

Position: Delivery - Lead Consultant (Director - Engagements, Gaming)
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Job Description # Delivery - Lead Consultant (Director - Engagements, Gaming)
The Delivery – Lead Consultant is responsible for leading complex, customized and comprehensive engagements to ensure project profitability, success, and client satisfaction. These activities include supervisory and management responsibilities for internal teams and project resources. This role is a senior-level customer-facing consulting position responsible for project success and business growth. As a seasoned project manager, this role will be assigned to Apex projects that may be highly complex, large, highly visible and/or otherwise require advanced project and people management skills, advanced financial and risk management skills and Consulting proficiency.

* Lead the client and Apex through the Project Kick-off (Launch) process and EDRM review. Ensure quality and accuracy of project workflows and operating procedures related to all aspects of the project including monitoring and tracking. Coordinate stakeholders to ensure team members take ownership of the relevant tasks and expectations.
* Manage the day-to-day project delivery and Project Team resources from origination to completion. Accountable for staffing planning, selection, hiring, project onboarding, performance management, general employee relations, corrective action, and offboarding in close collaboration with Talent Strategy, Account Leadership, IPCs, and Delivery - Analysts.
* Manage client expectations and related client communications, usually in conjunction with internal client leadership team. Provide detailed tracking of Tasks and Deliverables associated with assigned projects. Complete and submit project deliverables and milestones and obtain client acceptance, ensuring quality and timeliness.
* Provide status reports of work on all active projects. Manage scope and financials for project(s) as well as assisting in keeping the project on track for time, budget, and deliverables.
* Assess, analyze, and resolve complex project issues, problems and/or challenges.
* Schedule and facilitate Internal Business Reviews and internal cadences with stakeholders and collaborate effectively to manage quality of delivery.
* Establish and lead project cadences with the client including reviews of project status, deliverables, overall project heath, issues, and risks, etc. Schedule and facilitate client business reviews.
* At project closing, schedule and facilitate internal and external retrospectives and other closing items, tasks, or objectives at project end.
* Develop and sustain trusted advisor relationships with internal and external stakeholders. This position may require occasional travel to client, project, or internal stakeholder locations.
* Provide sales and proposal leadership including participating in client advisory and scoping meetings, providing guidance on team structure, milestone and deliverable definitions, and proposal or Statement of Work development.
* Provide delivery practice leadership within the practice and in the broader organization with key internal stakeholders and audiences. Act as a consultant and advisor internally and externally in support of business growth and success.
* Provide leadership and mentorship to direct reports, supporting their professional growth in technical, solution, and framework expertise. Leverage internal and external resources to enhance skill and competence.
* Contribute to the development of the Delivery Practice through a variety of activities and initiatives enhancing the business.
* Other duties as assigned.
* Competitive Salary
* Health, Dental and Vision Insurance
* Health Savings Accounts (HSA) with Employer Contribution
* Flexible Spending Accounts
* Long and Short-Term Disability
* Life Insurance
* Voluntary Benefits
* Employee Assistance Program
* Paid Parental Leave
* Wellness Incentives
* Vacation and Holiday Pay
* Registered Retirement Savings Plan
* Employee Stock Purchase
* Training and Advancement Opportunities
* Tuition Reimbursement
* Birthdays Off
* Philanthropic Opportunities
* Referral Program
* Partial Gym Membership Paid
* Team Building Events
* Discount Programs
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