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Senior Call Center Leader Strategy & Ops
Job in
Glen Allen, Henrico County, Virginia, 23060, USA
Listed on 2026-08-30
Listing for:
ADP, Inc.
Full Time
position Listed on 2026-08-30
Job specializations:
-
Management
Project & Program Management, Operations Management, General Management, Healthcare Management
Job Description & How to Apply Below
ADP, Inc. is seeking a Manager or Senior Call Center Manager to lead the Glen Allen, VA contact center.
This hybrid role involves overseeing staffing, performance metrics, and strategic initiatives to deliver exceptional member and client experiences. You will manage a team of leads and frontline staff, drive improvement projects, and ensure regulatory compliance across HIPAA and Medicaid-related operations.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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