Floating Service Supervisor

Join Our Team as a Floating Service Supervisor in Richmond, VA.

Thalhimer is seeking a motivated and skilled Service Supervisor to oversee apartment maintenance in Richmond, VA
. This full‑time position offers a dynamic and rewarding environment where no two days are the same. Enjoy competitive pay, generous benefits, and a $3,000 sign-on bonus
.

At Thalhimer, we are a team of passionate professionals committed to delivering exceptional results. We put people at the heart of everything we do, creating a work environment where your contributions are recognized and valued. As a member of our team, you'll enjoy competitive pay, comprehensive benefits (including medical, dental, and vision), paid leave, a 401(k) plan, and participation in our Employee Stock Ownership Plan (ESOP).

As a Service Supervisor, you’ll lead the maintenance efforts for our property, ensuring that our apartments and facilities remain in excellent condition. Each day will present a variety of tasks—from overseeing apartment work orders and turnovers to performing repairs on HVAC systems, plumbing, appliances, and electrical issues. Your skills and leadership will be essential in ensuring that our residents enjoy a comfortable and well‑maintained living environment.

• Oversee and complete apartment maintenance and repairs
• Manage work orders and apartment turnovers
• Perform preventative maintenance to keep all systems running smoothly
• Lead maintenance team members, providing guidance and support
• Maintain a high standard of customer service and property upkeep

• 3 to 5+ years of experience in residential property maintenance (or similar fields)
• CFC and HVAC certification required
• Strong training in plumbing and electrical systems
• Expertise in general apartment maintenance (HVAC, plumbing, appliances, electrical)
• A valid driver’s license and the ability to travel to multiple properties if needed
• Strong leadership and communication skills
• A positive, solution‑oriented attitude and exceptional problem‑solving abilities

A standout Service Supervisor leads by example—confident, accountable, and solutions‑driven. You’ll succeed by proactively managing maintenance operations, mentoring the team, and driving safety and compliance. You understand every technician’s role and support their success through training, delegation, and technical oversight. You’re organized, responsive, and committed to excellence in both resident satisfaction and property performance.

Thalhimer is an equal opportunity employer.