Dispatcher & Scheduler: Richmond Limousine in Glen Allen

Start Date
09/16/2026

18 Full-Time

The Dispatcher & Scheduler position at Richmond Limousine is based at 10101 W Broad St, Glen Allen, VA 23060. The position pays $18 per hour to a qualified dispatcher and follows a rotating schedule that includes days, nights, weekends, and holidays. The employer coordinates airport, corporate, group, wedding, and event transportation.

Dispatchers and schedulers organize vehicles, drivers, work orders, and client messages from the company's Glen Allen office. Transportation jobs in this field require accurate communication when trip details or vehicle assignments change. The position is part of the limousine transportation operation in the Glen Allen area . The role connects customers, drivers, and vehicles during scheduled service.

• Role:
  Dispatcher & Scheduler
• Employer:
  
  Richmond Limousine
• Pay:
  Starting at $18 per hour for a qualified dispatcher or scheduler

The dispatcher and scheduler assigns workers and service vehicles to transportation requests. The work includes relaying work orders, messages, and trip information by telephone or radio. Personnel and vehicle locations are monitored as service runs develop. The coordinator identifies the vehicle and personnel types needed for each assignment.

• Schedule and dispatch workers and service vehicles.
• Relay work orders, messages, and information to drivers.
• Monitor personnel and vehicle locations.
• Coordinate service and daily schedules.
• Confirm that vehicles return at the end of each shift.

Customer questions are part of the daily workload, and the dispatcher communicates with drivers and clients during active service. The job also includes handling new or different requests, taking ownership of the next action, and identifying a practical response for the customer. Accuracy matters because one incorrect assignment can affect a driver, a vehicle, and a scheduled passenger at the same time.

The Glen Allen office uses Limo Anywhere for limousine-service coordination, Google Maps for route and destination information, and GPS tracking for vehicle locations. Multiline phones connect the desk with drivers and customers. Web-based tools and Microsoft Office support records, messages, schedules, and routine documentation.

Computer work requires sustained attention while information moves between calls, screens, and dispatch records. The coordinator reads trip information, enters data, checks details, and completes documents accurately. The position also requires clear written and verbal communication when a schedule changes or a driver needs updated instructions.

A high school diploma or equivalent is required. Previous dispatching or customer-service skills, knowledge, or experience is preferred. Strong active listening, telephone skills, computer ability, and data-entry accuracy support the core work.

The employer lists multitasking, interpersonal communication, attention to detail, follow-through, time management, customer service, teamwork, and transportation-industry knowledge. Richmond Limousine provides a fast-paced office environment for communication with varied people and business types. Richmond Limousine provides educational opportunities, and new requests require a response that protects the client relationship.

The position includes a company-matched 401(k), paid time off, holiday pay, and weekly direct deposit. Richmond Limousine provides airport transportation, corporate and group travel, weddings, proms, schools and teams, holiday light tours, winery tours, and brewery tours.

The fleet includes sedans, SUVs, vans, buses, limousines, and party buses. A dispatcher sees different vehicle and…