Facilities Coordinator

Join Mariner Finance!

Since 1927, the Mariner Finance family of companies has provided customers with creative, flexible, and convenient lending options. Headquartered in Baltimore, Mariner Finance operates coast-to-coast with physical locations in over half the states. With a growing number of employees, superior customer service remains the cornerstone of our business, and we pride ourselves in delivering a variety of loans with an enhanced focus on exceptional service.

We work with customers to find options that are beneficial to their specific needs, which is why we are recognized by our customers as one of the community’s consumer finance companies of choice.

For information regarding our benefits, please visit:

USD $22.11 - USD $26.55 /Hr.

Since 1927, the Mariner Finance family of companies has provided customers with creative, flexible, and convenient lending options. Headquartered in Baltimore, Mariner Finance operates coast-to-coast with physical locations in over half the states. With a growing number of employees, superior customer service remains the cornerstone of our business, and we pride ourselves in delivering a variety of loans with an enhanced focus on exceptional service.

We work with customers to find options that are beneficial to their specific needs, which is why we are recognized by our customers as one of the community’s consumer finance companies of choice.

For information regarding our benefits, please visit:

• All full time employees are provided with a generous benefits package in addition to their monetary compensation. Learn more about it today.

In this role, you will... Be a contributing member of the facilities department, serving more than 500 locations across more than half of the states nationwide with varying occupancies and lease types. You will support a designated group of locations by interacting with branch team members to evaluate the nature and cause of the service requests, prioritizing work, determining the best means for repairs, and ensuring that customer service expectations are met.

You will also receive, validate and schedule all incoming maintenance requests that impact branch operations with the goal of providing a comfortable working environment for their assigned division.

• Conduct and coordinate service activities directly impacting the daily functions and process flows governing the maintenance, condition and operation of the physical office spaces and employee experience.
• Manage service and performance of vendors and landlords for timely completion of jobs.
• Maintain branch utility account details (account names, mailing addresses, service updates, service termination, etc.) and open new accounts (bottled water, dumpster services, etc.) as required.
• Maintain branch addresses and manage authorized users for vendor accounts (Fed Ex, Strategic Factory, Staples, WB Mason, Navan, etc.).
• Process and verify vendor invoices, purchase card statements; maintain all information, files, records, service requests, quotes, proposals, and other documents pertaining to site locations, vendors, service providers, and landlords.
• Act as liaison between employees and any outside contractors needed to resolve specialized problems.
• Respond to customer needs promptly while adhering to company facilities policies, procedures and goals. Manage timely follow-up communications with customers.
• Assist the Facilities Manager with complex work orders such as environmental issues and disaster recovery.
• Ensure safety standards are followed at all locations.
• Apply, or assist with application, for required environmental permits.
• Provide on-call support (in a rotation schedule) to answer the emergency line…