Medical Receptionist; Dermatology

Overview

Anne Arundel Dermatology is hiring a full‑time Front Desk Receptionist in Glen Burnie, MD. You will play a vital role in the efficient operation of our practice and help shape patient experience through friendly, professional, and attentive interaction with each patient. You will coordinate patient flow, assist with payments and insurance, schedule appointments, maintain charts, and perform various administrative tasks.
Pay range: $17-22/hr, depending upon experience.
Some travel to Columbia required.

We are committed to continual training and education for our physicians and staff, staying on top of the latest developments in dermatology including emerging treatments and prevention methods. We provide intensive hands‑on training and long‑term career growth opportunities within the organization.

The Front Desk Receptionist is responsible for greeting patients and completing their check‑in and check‑out processes. The Receptionist will enter new patient information into the computer, review patient charts for accuracy, ensure signatures are obtained, and collect payments as necessary.

• Greet each patient in a pleasant and professional manner.
• Screen calls, schedule appointments, and manage referrals.
• Take accurate, concise phone messages.
• Enter complete patient demographics when making appointments.
• Evaluate chart data to verify all information has been received, completed, and signed.
• Check‑in and check‑out patients.
• Track patients in the reception area and communicate with patients as needed.
• Proactively collect patient payments.
• Update product inventory weekly.
• Always treat patients with dignity and empathy.
• Fulfill inventory orders.
• As a cashier, run end‑of‑day reports and balance payment totals.
• Distribute incoming reports and correspondence in patient charts.
• Ensure all phone messages, faxes, and inter‑departmental mail are addressed immediately.
• Assist other staff as needed.
• Other duties assigned as deemed necessary by management.

• High School Graduate or GED (required).
• 1-3 years recent experience as a Medical Receptionist in a clinical or surgical setting (preferred).
• Previous experience in Dermatology (preferred).

• Excellent customer service and communication skills.
• Knowledge of HIPAA standards.
• Must be able to manage multiple tasks simultaneously.
• Excellent organizational and time‑management skills.
• Ability to function well in a fast‑paced and at times stressful environment.
• Detail‑oriented.
• Working knowledge of multi‑line phone system.
• Able to operate standard office equipment (e.g., computer, fax, copier, scanner).
• Intermediate computer skills and experience with EMR utilization.
• Fluent in English.
• Ability to sort and file materials correctly alphabetically or numerically.
• Ability to travel to and provide coverage for other local offices as‑needed.

• Sitting, some standing, stooping and reaching.
• Manual dexterity sufficient to operate a keyboard.
• Correctable vision to 20/20 and hearing within a normal range for telephone contacts.
• Lifting and carrying up to 30 pounds.

• Medical, Dental & Vision insurance – effective first of the month after date of start.
• Short‑term and long‑term disability, voluntary life (employee, spouse, and child), critical illness, and hospital indemnity – effective first of the month following date of hire.
• Company‑provided basic life/AD&D insurance.
• Paid time off.
• Paid holidays.
• Retirement savings account.
• Employee discount on cosmetic services and products.