SharePoint Power Platform Developer and Administrator

Responsibilities & Qualifications

RESPONSIBILITIES

• Provide technical support, administration, and troubleshooting for SharePoint Online (SPO) and Microsoft 365 collaboration environments,AFNCR ITS customers.
• Develop and maintain custom SharePoint and Power Platform solutions utilizing:
  JavaScript Design, develop, and maintain Microsoft Power Platform solutions,
  • including:
    Power Apps Power Automate Power BI dashboards and reporting solutions
• Resolve Tier 1–3 SharePoint Online incidents, service requests, and operational issues in accordance with established SLAs and ITIL processes
• Administer SharePoint Site Collections
  • including:
    Site creation Configuration Permissions, management Governance Content, management Decommissioning activities
• Manage SharePoint permissions, Active Directory-integrated access controls, user/group memberships, and high-level administrative functions across multiple environments.
• Design and modify SharePoint pages, layouts, branding, and user interfaces to support customer and mission requirements.
• Monitor SharePoint environment health, site usage metrics, performance, and service availability to ensure operational stability.
• Support enterprise collaboration initiatives, modernization efforts, and process improvement activities across AFNCR ITS supported organizations.
• Utilize BMC Helix, Remedy, or Service Now ticketing systems to document, track, update, and resolve incidents, change requests, and service requests.
• Participate in Change Management processes, including implementation support, outage coordination, and documentation of system changes.
• Develop technical documentation, SOPs, knowledge articles, user guides, and training materials for customers and support personnel.
• Conduct customer engagement sessions to gather business and technical requirements for SharePoint and Power Platform solutions.
• Coordinate with application teams, database administrators, cybersecurity personnel, and infrastructure teams to ensure secure and compliant system operations.
• Maintain compliance with DoD, Air Force, AFNCR ITS, and cybersecurity policies, including security best practices and operational procedures.

REQUIRED QUALIFICATIONS

• Ability to obtain and maintain required government security clearance
• A bachelor’s degree in computer science/systems, information systems/technology, engineering/engineering technology, software engineering/programming, management, natural sciences, social sciences, mathematics, or business/finance.
• Education and experience requirements may be substituted with:
  • 1.A master’s degree (in subjects described above) and four years general experience of which at least three years must be specialized experience.
  • 2.No degreeand ten years of general experience of which at least eight years must be specialized experience.
• Experience administering and supporting SharePoint Online (SPO) within enterprise or government environments.
• Strong working knowledge of:
  JavaScript CSS HTML jQuery JSON Bootstrap React JS VS Code
• Experience developing and supporting Microsoft Power Platform solutions, including:
  Power Apps Power Automate Power BI
• Experience utilizing BMC Helix, Remedy, or Service Now ticketing systems in an operational support environment.
• Experience managing SharePoint permissions, Site Collection administration, governance, and troubleshooting.
• Experience creating technical documentation, SOPs, and end-user training materials.
• Strong analytical, troubleshooting, and problem-solving skills.
• Strong verbal and written communication skills with the ability to interact professionally with customers, leadership, and technical teams.
• Ability to independently manage multiple priorities in a fast-paced operational environment.

PREFERRED QUALIFICATIONS

• Microsoft certifications related to:
  SharePoint Microsoft 365 Power Platform Power BI
• Experience supporting Department of War(DoW), Air Force, or federal government environments.
• Experience supporting large-scale enterprise SharePoint or Microsoft 365 environments.
• Experience with SharePoint branding, customization, and workflow automation.
• Knowledge of Microsoft 365 integrations and collaboration tools.
• Familiarity with ITIL processes and enterprise…