Application Support Specialist
Job in
Glen Burnie, Anne Arundel County, Maryland, 21060, USA
Listed on 2026-08-28
Listing for:
Vertex Solutions Inc.
Full Time
position Listed on 2026-08-28
Job specializations:
-
IT/Tech
Database Administrator, Systems Administrator, IT Support, Data Analyst
Job Description & How to Apply Below
Application Support Specialist needed for a direct hire role on a HYBRID basis in Sparks Glencoe
SummaryWe are seeking a hands-on Application Support Specialist to assist with integrations, data flows, and day-to-day system operations across our core business applications. This role focuses on monitoring and maintaining existing integrations, supporting data, and assisting with basic system administration tasks.
This is an early-career to mid-level role best suited for someone with foundational experience in SQL, integrations, and applications who is looking to grow their skills in integrations and platform support.
Responsibilities Integration Support & Maintenance- Build, monitor, support, and troubleshoot system integrations
- Assist with data exchanges between CRM, claims platform, and enterprise data warehouse.
- Support STFP and API-based integrations (REST), including issue triage and basic troubleshooting.
- Implement routine fixes, minor enhancements, and support performance improvements under guidance.
- Support data ingestion and validation processes within the software application or data transfer.
- Create custom reports or write SQL queries (joins, filters, basic CTEs) to validate data and troubleshoot issues.
- Assist in maintaining data accuracy, completeness, and consistency across systems.
- Assist with administration of platforms such as Origami, Guidewire, IMS Vertafore or related systems.
- Manage user access requests, including account setup, roles, and permissions.
- Support basic configuration updates and data maintenance activities.
- Help monitor system health and
** escalate
* * platform issues to senior team members.
- Monitor scheduled integrations, jobs, and data pipelines; respond to errors and alerts.
- Perform initial root-cause analysis and elevate more complex issues as needed.
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