Help Desk Tier I IT Support
Job in
Glen Burnie, Anne Arundel County, Maryland, 21060, USA
Listed on 2026-09-04
Listing for:
R.E. Michel Company, LLC
Full Time
position Listed on 2026-09-04
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Desktop Support, Technical Support
Job Description & How to Apply Below
R.E. Michel Company, LLC is seeking a Help Desk 1 to provide frontline IT support for our facilities and users. You will respond to requests via multiple channels, troubleshoot hardware and software, and maintain Active Directory user accounts and profiles.
The role involves configuring devices, tracking hardware, and supporting Epicor Prophet 21 in-house applications, with emphasis on customer service and timely issue resolution.
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