Technology Instructor – Mid​/Senior

• Design, develop, and maintain instructor-led and blended learning solutions
• Develop technical training content supporting server, network, and platform administration requirements
• Deliver competency-based training for users of technical systems using varied instructional methods and learning technologies
• Analyze engineering documentation, system specifications, technical manuals, and operational procedures to identify training needs
• Develop lesson plans, instructor guides, student guides, job aids, laboratory exercises, assessments, and performance-support materials
• Conduct training effectiveness evaluations and maintain related metrics and reporting
• Support course validation, pilot delivery, configuration management, and content updates
• Maintain Written Courses of Instruction (WCI) products and associated instructional documentation
• Coordinate training product development with engineering, technical writing, and program support teams
• Shape technical learning from task analysis through course development, delivery, evaluation, and continuous improvement

• At least 12 years of relevant experience in technical training, instructional delivery, curriculum development, and/or technology-focused education, supporting enterprise IT, server, network, and platform environments
• Minimum of 5 years of experience in instructional systems design, curriculum development, or technical training development
• Experience developing technical training solutions for enterprise IT, networking, server administration, or similar technology environments
• Working knowledge of Windows Server administration, including Windows Server 2016, 2019, and 2022
• Working knowledge of Linux system administration
• Experience delivering instructor-led technical training using multiple applications or platforms
• Proficiency with Microsoft Office applications, including Word, PowerPoint, and Excel
• In-depth experience developing technical documentation, training materials, and instructional content
• Ability to manage multiple concurrent development efforts in a fast-paced, deadline-driven environment
• Must be a U.S. Citizen
• Must possess a TS/SCI Security Clearance with an appropriate Polygraph
• Bachelor's degree in a related field preferred
• Master's degree in a related discipline preferred
• Preferred experience supporting DoD, Intelligence Community, Federal Government, or contractor-led training programs
• Preferred knowledge of enterprise networking technologies, including firewalls, load balancers, IDS/NIDS, NAT, PAT, VLANs, ACLs, and cloud networking architectures
• Preferred experience with Cisco Nexus and Cisco Catalyst platforms
• Preferred experience troubleshooting enterprise servers, systems, and network infrastructure
• Preferred experience managing training development projects across the full Instructional Systems Development lifecycle
• Preferred experience developing technical publications, user guides, operational procedures, requirements documentation, and training manuals
• Preferred experience with HTML, JavaScript, Adobe Creative Cloud, Articulate Storyline, Rise, Captivate, or similar development tools
• Preferred familiarity with virtualization, cloud computing, cybersecurity, and data center technologies

Demonstrates extensive experience in technical training development and instructional design, with a strong focus on enterprise IT, server, and network environments. Proficient in creating and delivering effective training solutions while managing multiple projects in a fast-paced setting.

• Technical Training Development
• Instructional Systems Design
• Windows Server Administration
• Linux System Administration
• TS/SCI Security Clearance

• Curriculum Development
• Technical Documentation
• Training Material Development
• Competency-Based Training
• Training Effectiveness Evaluation Task Analysis
• Performance-Support Materials
• Project Management
• Enterprise Networking Technologies
• Troubleshooting Enterprise Servers

• Communication
• Collaboration
• Organizational Skills
• Adaptability
• Problem-Solving

• TS/SCI Security Clearance

• DoD
• Intelligence Community
• Federal Government
• Training Programs
• Network Infrastructure
• Cloud Networking Architectures
• Load Balancers
• Firewalls IDS/NIDS
• VLANs

• Microsoft Office
• Cisco Nexus
• Cisco Catalyst
• Adobe Creative Cloud
• Articulate Storyline
• HTML
• Java Script
• Virtualization
• Cloud Computing
• Cybersecurity