Senior System Administrator

• Provide operations, maintenance, sustainment, cybersecurity, and technical support for the DLA Richmond Electronic Marquee System
• Maintain the availability, security, configuration, and performance of the Daktronics Venus Control Suite (VCS) environment and associated systems
• Maintain, configure, troubleshoot, and optimize software systems, applications, and associated network connectivity
• Provide local and remote system administration, maintenance, upgrades, and installation support
• Monitor vendor software releases and coordinate installation of approved VCS software updates
• Analyze and resolve system, software, connectivity, configuration, and performance issues
• Perform system security patching, software upgrades, and configuration and policy changes
• Implement and maintain applicable DISA STIG requirements
• Perform vulnerability management and support remediation of findings from vulnerability scans and STIG reviews
• Support POA&M activities and remediation of cybersecurity findings
• Support DoD RMF cybersecurity activities with DLA cybersecurity personnel, including the ISSE and ISSM
• Apply software patches and updates and support Assessment and Authorization activities
• Develop and maintain system administration procedures, technical documentation, configuration information, and knowledge-transfer materials
• Support system architecture, authorization boundary, data flow, hardware/software inventory, CONOPS, PPSM, FIPS 199, cybersecurity scan, STIG/SRG, control assessment, and POA&M documentation
• Identify Daktronics hardware issues and coordinate problems and replacement requirements with Government personnel
• Respond to system outages and coordinate on-site diagnostic support within required response times
• Commence on-site diagnostics within 24 hours of notification and provide a repair/status report within the following hour
• Provide technical recommendations on configuration, upgrades, capacity, performance, and technology direction
• Provide end-user assistance and training
• Maintain documentation supporting monthly reporting and Government deliverables

• Bachelor's degree (BA/BS) in a technical discipline
• Minimum of 10 years of specialized information technology experience, including progressive experience across multiple information-processing disciplines
• At least four years of concentrated, hands-on experience installing, configuring, maintaining, and troubleshooting software environments
• Demonstrated experience with systems administration, software installation and configuration, system maintenance, upgrades, troubleshooting, and performance optimization
• Experience performing vulnerability management and supporting cybersecurity compliance activities
• Active Secret clearance
• IT-I Critical Sensitive / Tier 5 (T5) investigation at the time of proposal submission
• Security+ CE certification
• Required security and industry competency certifications must be current before beginning work and maintained throughout contract performance
• Applicable operating system/computing environment certification for systems on which privileged System Administrator duties are performed
• Ability to respond to technical issues requiring on-site support
• DLA Richmond standard business hours troubleshooting support: 7:30 a.m. to 5:30 p.m. Eastern Time

Demonstrates extensive experience in systems administration, software installation, and cybersecurity compliance, with a strong focus on maintaining and optimizing software environments. Proficient in vulnerability management and technical support, ensuring system security and performance.

• Systems Administration
• Vulnerability Management
• Cybersecurity Compliance
• Software Installation and Configuration
• Technical Support

• Software Troubleshooting
• Performance Optimization
• System Maintenance
• Configuration Management
• Cybersecurity Patching
• DISA STIG Implementation
• Assessment and Authorization
• Network Connectivity Troubleshooting
• Technical Documentation
• Daktronics Venus Control Suite

• End-User Assistance
• Training

• Security+ CE
• Active Secret Clearance
• IT-I Critical Sensitive / Tier 5 Investigation

• DoD RMF
• POA&M
• FIPS 199
• STIG/SRG
• CONOPS
• PPSM

• Daktronics Venus Control Suite
• Cybersecurity Tools
• Vulnerability Scanning Tools