Sales Advocate FT (30978

Job Information

Position Type:
Full Time. Salary: $16.00 - $17.00 Base + Commission/month.

Location:

Glen Burnie, MD 21060.

Talk4less Wireless is an authorized Cricket Wireless Dealer that brings the AT&T brand to life. The company values hard work, dedicated marketing, sales process, and customer service engagement.

• Customer service: greeting in a friendly & timely manner, creating a positive work environment.
• Being knowledgeable and proactive in learning new promos, price changes, and policy updates.
• Proficiency in administrative and operational tasks – filing paperwork and forms, being communicative with management to resolve issues, etc.
• Maintains store cleanliness, stocks accessories, and keeps displays current and compliant to corporate standards.
• Utilizes time management, shows up on time and has store ready to open, closes store properly and makes sure all sensitive items have been secured.
• Passionate customer advocate with the desire to be yourself when connecting and having fun with our customers.
• Desire to be a part of the game‑changing Cricket store team.
• Competitive drive and confidence to succeed in a fast‑paced sales environment.
• Willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues.
• Effective at balancing customer experience and performance goals.
• Sell no‑contract wireless phones, service plans and accessories in a fast‑paced environment.
• Deliver outstanding service striving to retain and gain customers.
• Participate in outside sales events or promotions.
• Work flexible hours, weekends and holidays at various locations.

• High school diploma/GED, or equivalent experience.
• One year of retail sales or customer service experience; wireless sales (AT&T, Verizon, Sprint, T-Mobile, Boost Mobile, Cricket, etc.) is preferred but not required.
• Management experience is not required, but preferred for moving further into store management/ownership.
• Proficiency with word processing, spreadsheets, basic computer skills, troubleshooting, Point‑of‑Sale systems, and cash handling.