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Support Staff

Job in Glen Burnie, Anne Arundel County, Maryland, 21060, USA
Listing for: Key Point Health Services Inc
Full Time position
Listed on 2026-08-03
Job specializations:
  • Social Work
    Community Health
Job Description & How to Apply Below
Key Point Health Services, Inc.

GLEN BURNIE, MDwww.keypoint.org

Schedule:

Monday - Friday: 7am-3:30pmPay: $18.75hrType:
Full-Time SUMMARY OF RESPONSIBILITIES Support Staff is responsible for the comprehensive services offered through on-site and off-site programs. This includes case management,psycho education, crisis intervention, advocacy, and community liaison.

Timely and accurate completion of all documentation such as shift logs, incident reports, and service notes.

Medication monitoring and education to support self-dosing of medication.

Teaching community skills including ADLs as needed inboth individual and group settings.

A Rehab Counselor will assist in the transportation of clients betweenresidences, office, and community locations as needed.

Assist the Rehabilitation Counselors and other staff asneeded.

Maintaining their level of skill by completing the required 20 hours per year of training. In addition, each employee is expected to abide by all safety rules and regulations of the department and facility.

Support Staff is responsible for carrying out the mission, philosophy of care and policies of Key Point. They also perform other duties as needed toachieve program goals and objectives.

May be responsible for scheduling client appointments as needed and coordinating with treatment team members.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.

Duties, responsibilities and activities may change at any time with or without notice.

SUPERVISION AND COORDINATION OF SERVICESSupport Staff reports directly to their immediate supervisor and/orthe Program Director. Support Staff coordinates with other professionalswithin the agency as well as outside agencies to create an interdisciplinary teamapproach and other assigned duties. The employee abides by the ethics set forth by theagency and the profession as a whole.

Education and Experience:

High school diploma - no experience required DESIRABLE MINIMUM QUALIFICATIONS Knowledge, Skills, and Abilities:

Support Staff should have either experience or education related to the population with whom they shall work.

The employee should have knowledge of the DSM and relevant symptoms of themost common diagnosis within the RRP programs.

Support Staff will be able to demonstrate proficiency in advocacyskills and case management skills.

The employee demonstrates the ability to express themselves well throughwriting, interpersonal and oral communication skills.

They will demonstrate an understanding and sensitivity to serving culturally diverse and/or special needs population while maintaining patient confidentially.

PHYSICAL REQUIREMENTS The physical demands described here are representative of those that must be met byan employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand;walk; use hands to handle objects, tools, or controls; reach with hands and arms; andtalk or hear. The employee frequently is required to sit, climb, ascend and descendstairs, balance, taste, and smell. The employee is occasionally required to stoop, kneel,crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.

Specific vision abilities required by thisjob include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT The RRP Support staff works in a combination of office and community settings,including individuals’ residences. The Support Staff will not be required to work inconditioning including uncomfortable levels of heat, cold, light, or noise. They will notbe required to work in environment in which They feel uncomfortable or that the proposed environment is in any way detrimental to their health. The position may require repetitive use of computer, keyboard, and mouse.

TRAVELSupport Staff is expected to travel locally between the office, client’sresidences, and community settings. They are not expected to travel out of state butmay be expected to travel overnight. (For AON support staff only)
It is the policy of Key Point Health Services Inc. to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation,gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected byfederal, state or local law
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