Aot Care Coordination Housing And Employment Specialist (Glen Burnie, Md

Job Title: Assisted Outpatient Treatment (AOT) Care Coordination Housing and Employment Specialist

Salary/Hourly Rate: $50,000 – $65,000 per year

Position Status: Full-Time

Location: Glen Burnie, MD

The AOT Care Coordination Housing and Employment Specialist is a community-facing member of the multidisciplinary AOT Care Coordination Team operating under Health-General Article 10-6A, Annotated Code of Maryland (Senate Bill 453, 2024). This position directly supports a critical gap identified in the AOT framework: ensuring that individuals subject to court-ordered outpatient treatment have access to stable housing, vocational services, and employment supports necessary to sustain recovery and achieve community integration.

• This role directly supports the AOT Care Coordination Case Manager’s statutory responsibility to review respondents’ “vocational and economic status” (per MDH RFA BPM
  055338 3.2.1.2.C) and to identify and make referrals to community-based providers for services included in the AOT Treatment Plan. This position works across Anne Arundel, Baltimore City, and Eastern Shore Priority One Regions to connect AOT participants with housing resources, employment readiness programs, vocational rehabilitation, benefits navigation, and landlord/employer partnerships. All activities are conducted in alignment with MDH RFA BPM
  055338, Health-General Article 10-6A, applicable COMAR regulations, ADA requirements (3.2.1.4–3.2.1.5), and Lead4
  
  Life’s commitment to person-centered, trauma-informed, and culturally responsive behavioral health services.

• Conduct systematic street outreach and scheduled home visits to locate and engage AOT participants who are disengaged from treatment, homeless, or unable to be reached through standard communication methods, in compliance with COMAR 10.21.20 participant monitoring requirements.
• Locate hard-to-reach or missing AOT participants using available information including last known addresses, shelter records, emergency department visit logs, and law enforcement encounter data (with appropriate authorization).
• Apply evidence-based crisis de-escalation techniques when engaging participants in acute psychiatric distress, ensuring personal safety and the safety of the participant while facilitating access to appropriate clinical services.
• Facilitate warm handoffs from the field to the AOT clinical team, including the Case Manager, Care Coordinator, and Psychiatrist, ensuring a safe and supported transition back to active treatment participation.
• Collaborate with emergency shelters, soup kitchens, faith-based organizations, hospital emergency departments, community health centers, and law enforcement to locate, engage, and support AOT participants in non-clinical settings.
• Maintain accurate and timely outreach documentation in the agency electronic health record (EHR), including contact attempts, engagement outcomes, participant location information, and safety concerns, in compliance with COMAR 10.21.20 documentation standards.
• Develop and implement individualized engagement and safety plans in collaboration with the Case Manager for participants with a history of disengagement, documenting trigger factors and effective engagement strategies.
• Distribute harm reduction materials including safe use supplies, naloxone, hygiene kits, and community resource guides to participants and community members encountered during outreach activities.
• Facilitate or coordinate mobile psychiatric evaluations for participants who are unable or unwilling to travel to a clinical site, working with the AOT Psychiatrist and Mobile Crisis Teams to bring services to the participant.
• Track and report weekly engagement metrics, including number of outreach contacts, successful re-engagements, new referral connections, and crisis interventions, to the Program Director and Case Manager.
• Cultivate and maintain positive, collaborative relationships with community partners, first responders, hospital staff, and neighborhood organizations to create an integrated community safety net for AOT participants.
• Participate in interagency outreach…