Customer Service Representative
Job in
Glen Carbon, Madison County, Illinois, 62034, USA
Listed on 2026-02-03
Listing for:
Hawthorne Animal Hospital, Ltd.
Full Time
position Listed on 2026-02-03
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support, Spanish Customer Service
Job Description & How to Apply Below
What are we looking for in a Veterinary Customer Service Representative?
- A motivated team player
- An excellent communicator. You will be interacting with doctors, nurses, clients, support staff, other veterinary clinics, pharmacies, and more.
- A dedicated individual who wants to learn about veterinary medicine.
- Someone who demonstrates compassion when helping our clients and their pets.
- Schedule appointments
- Check in clients and patients, check out appointments
- Answering phone calls, including emergency calls.
- Various administrative tasks including but not limited to; patient rechecks, prescription requests, online appointment requests.
- Available to work 12 hour shifts that include full weekend and holiday availability.
- Must have a working knowledge of a multi line phone system and general office equipment and software
- Be able to pass a drug screen.
- Be comfortable interacting with clients in person and over the phone.
- Be able to remain calm during emergency client/patient situations.
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