Front Desk Assistant; PT), CPRNSS

Overview

Front Desk Assistant (PT), CPRN
13534SS

The College of DuPage is a comprehensive community college located 27 miles west of downtown Chicago, connected to the local area for over 50 years. We prepare students for a lifelong passion for learning on our 273-acre campus, which is home to nine associate degrees and a wide variety of professional and technical certificates. Many of these credentials prepare students to articulate into the baccalaureate programs of our higher education partner institutions.

The College of DuPage is committed to student success and values an inclusive and welcoming community environment. We are an equal opportunity employer committed to diversity in the workforce.

• Provides general office support with a variety of clerical activities and related tasks. The Front Desk Assistant will be responsible for answering incoming calls, directing calls to appropriate sources, mail distribution, flow of correspondence, requisition of supplies as well as additional clerical duties.
• Answer multi-line telephone, screen and direct calls; provide information to callers; record and distribute messages to administrators, faculty, and staff; greet persons approaching desk, direct to correct destination, and schedule appointments.
• Provide general administrative and clerical support; prepare correspondence and documents as needed.
• Monitor and maintain office equipment; maintain an organized reception area, supply storage room, and workroom; maintain communication with student employees; maintain general office files (at desk and in common areas).
• Manage office supply inventory; responsible for processing work orders and purchase requisitions as needed; accept deliveries and disseminate to proper individuals; sort and distribute mail and deliveries.
• Responsible for verifying student information while maintaining student privacy/confidentiality according to FERPA guidelines.
• Maintain an in-depth knowledge of College policy by reviewing Administrative Procedures and Board Policies; cultivate inter-departmental relationships to facilitate requests made of other departments.
• Update procedure manuals.
• Other duties as assigned.

• Education
  • High School Diploma or GED required.
  • Associates Degree with some office technology/business courses included preferred.
• Experience
  • 1 year of office experience required; knowledge of administrative/clerical procedures; customer service required.
  • 2 or more years of office experience preferred; knowledge of administrative/clerical procedures; customer service preferred.

• Personal computer, printer, copier, telephone, fax and scanner.
• General office environment – extensive use of the telephone and computer.
• Ability to lift up to 25 lbs.
• Position is 20 hours/week between 8:00 am – 7:00 pm, Monday through Friday.
• This position requires a background check.

20 hours weekly

4 Hourly/Starting salary beginning at $17.59/hour, based on education and experience.

College of DuPage is an equal opportunity employer. The College of DuPage is committed to recruiting and retaining high performing talent and encourages all people to explore and apply for positions for which they are qualified. COD does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, ancestry, veterans’ status, marital status, disability, military status, or any other basis protected by law.

Note:

This description reflects the role and responsibilities as posted. It does not constitute a contract of employment. To apply, please refer to the official COD careers site.