Senior Manager of Physical Therapy

Duly Health & Care is looking for a Senior Manager of Physical Therapy to oversee 10+ clinics. They are responsible for process improvement, maintaining & improving productivity & financial obligations per site, hiring, onboarding, & supporting assigned clinics.

At Duly Health & Care, you are supported to do your best work & make a meaningful impact every day. In this role, rou will be part of a collaborative, clinician-led team that works as one & puts patients at the center of everything we do.
With a connected network of providers, care teams, & services across primary & specialty care, surgery centers, imaging, lab, & therapy, you are part of a system designed to deliver high-quality, coordinated care.

Together, we create an environment where you can grow, contribute, & help improve the experience & outcomes for every patient we serve.

** Benefits:
*** Comprehensive Medical, Dental, & Vision benefits
* Healthcare navigation assistance.
* No cost Mental Health benefit
* Employer provided Life & Disability insurance.* $5,250 Tuition Reimbursement per yr.
* Immediate 401(k) match.
* 40 hrs paid volunteer time off.
* A culture committed to community engagement and social impact.
* Up to 12 weeks parental leave at 100% pay
* Financial benefit for adoption & surrogacy for non-physician team members once eligibility requirements are met.

This position will be on a team of 4 in which report to the Director, Physical & Occupational Therapy Elizabeth Rodgers. The Physical Therapy Senior Manager is responsible for identifying & responding to all operational service needs.

This position will oversee & manage the Physical & Occupational Therapy Site Supervisors & work with the Ancillary Services Manager to oversee Centralized Scheduling for the department.

The candidate will be responsible for site visits to therapy practices, facilitating issue resolution, improving & streamline processes, overseeing all training & orientation & work with Site Supervisors on individual therapist metrics & quality as well as maximize schedule utilization & scheduling efficiency.

The PT Sr. Manager must have the ability to prioritize multiple tasks; to work effectively in both independent & team environments; to work at many levels within the Duly organization; to be organized with attention to detail & follow though; to have excellent computer skills; possess diplomacy & strong interpersonal skills; have an ability to problem solve, think creatively & possess a strong sense of urgency.

Scope will include supporting all Duly PT locations & services; interfacing with Duly internal departments to understand & help resolve any performance problems; planning, throughout the department. The Physical Therapy Senior Manager ensures work is accomplished in accordance with Duly policies & external government laws & state regulations.
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* Essential Duties & Responsibilities:

** Develops, directs & implements as overseen by the Director, Physical & Occupational Therapy, processes designed to Foster positive relations between contracted & employed Duly physicians, their administration & clinical staff & the Duly PT/OT Department. Promote all aspects of the PT/OT Department throughout the Duly organization by:
* Strengthening relationships with internal Duly administrative departments.
* Understanding the ‘end-to-end’ business processes.
* Developing & implementing an on-boarding handbook & referring process for newly acquired Duly physician practices with measurable goals & objectives.
* Implementing the on-boarding process & transitioning new practices from ‘Day 1 launch’ through provision of all appropriate therapy requirements by transferring all prior referral relationships to Duly.
* Updating & refining the current referral & ordering…