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General Management Operations Manager

Call Center Operations Lead | Coach, Optimize & Deliver

Job in Glen Ellyn, DuPage County, Illinois, 60138, USA
Listing for: Transdev
Full Time position
Listed on 2026-02-16
Job specializations:
  • Management
    General Management, Operations Manager
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading transportation solutions company in Glen Ellyn, IL is seeking an Operations Manager to supervise daily operations of the call center. You will ensure service quality standards, provide staff coaching, and develop performance metrics. Applicants should have a Bachelor’s degree and 3+ years of supervisory experience in a customer service environment. This position offers a competitive salary and comprehensive benefits package, including medical and 401(k) retirement plan.
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