ASFC Assistant Facility Manager

Full Time Job Opening ASFC Assistant Facility Manager HOURS

Generally, Monday – Friday 8:30 am – 5:00 pm with some evening and weekend work as needed.

The Assistant Facility Manager is primarily responsible for scheduling and staffing programs, camps, and special events offered through Ackerman SFC. Responsibilities include customer service, staffing, scheduling, program development, organizing, budgeting, publicizing, and safety of all assigned areas, programs, special events, and other services to promote health and fitness, and additional recreation opportunities to members and the community. Programming includes various instructional classes, camps, and special events that are subject to change as the interests and needs of the community change and evolve.

This position will require building positive relationships with local businesses and vendors to promote impactful community partnerships. Serving as a member of the ASFC facility management team and within an inclusive and team-oriented environment, this position is the primary scheduler/manager for ASFC staff including Front Desk, MODs, Program/Event staff, and Facility Custodians in collaboration with the Fitness Manager. Other shared duties and opportunities include facility management, program administration, instruction and budgeting, public relations/marketing including updating playbooks, staff training and performance management, purchasing and inventory management and other duties as assigned.

The Assistant Manager is a member of the ASFC leadership team and is expected to be knowledgeable and engaged in all facets of facility operations including customer satisfaction, general cleaning and building maintenance, and safety and security under the direction of the Facility Manager. This position will serve as Manager on Duty for assigned shifts and in the absence of the Facility Manager.

This is an at-will position.

• The ideal candidate will be self-motivated, resourceful, creative and have an outgoing personality.
• A bachelor’s degree from an accredited college or university in Recreation, Sports & Leisure Studies, or a related field is required, or an equivalent combination of related experience and training.
• At least three years of experience in a supervisory capacity is preferred, with other facility management and/or recreation experience highly desired.
• Experience and understanding of recreation administration and programming, customer service, personnel procedures, and safety, are required.
• Results-oriented with interest and experience in developing and expanding programming in various areas to fill gaps and create niches is highly desired.
• Previous facility management experience is desired and helpful, with the ability to respond calmly and effectively under pressure and in difficult situations.
• Excellent customer service skills with strong communication skills in both verbal and written format.
• Strong computer skills with proficiency in Microsoft Office and recreation management software is required, with aptitude to learn and use other systems/applications. Active Net experience is a plus.
• Effective problem solving, analytical, and budgeting skills with a desire to explore/expand revenue generation and alternate funding options.
• Highly organized with attention to detail and the capacity to be flexible, multi-task and manage multiple projects and deadlines with shifting priorities in a busy, fast-paced environment.
• Possess strong safety awareness and utilize sound judgment in all aspects of this position.
• Capacity to work independently and as part of a team is essential.
• Professional and approachable with a desire to build lasting relationships and partnerships with staff, members, athletic organizations, local schools, and community groups/services.
• Available to work a flexible schedule including evenings and weekends to monitor operations, run or support special events, etc.
• Must have a valid IL Driver’s License and reliable transportation to and from work.

• Health Insurance (HMO or PPO medical option), dental, vision, and prescription coverage following 30 days of employment.…