Vice President of Housing

The Vice President of Housing is a full-time (40 hours per week) position that serves as the principal leader of all housing services and portfolio oversight. Housing programs include Transitional Housing, Stability, and Pathways Programs. This leadership role is responsible for the oversight and development of housing services and housing portfolio, management of staff, budget management, and external community relationship building.

The Vice President of Housing ensures that all services are compliant with federal and state funders and advocates for families experiencing homelessness. The Vice President is responsible for execution of strategic plan initiatives as they relate to housing services and portfolio management, monitoring of program data outcomes, organizational and departmental goal striving and policy management. The Vice President represents the agency at area conferences and membership to community-based boards and task forces.

The Vice President co-facilitates volunteer mentor training and attends meetings with funders and the board of directors.

The Vice President of Housing reports to the Chief Executive Officer. They supervise the housing leadership team, consisting of 4 full-time staff, which directly manage the housing portfolio, case management and intake teams, and volunteer client-facing mentor teams. The Vice President collaborates with the Vice President of Impact and Evaluation to ensure that client outcomes and organizational goals are properly monitored.

The position serves on the Bridge Leadership Team (BLT) and closely collaborates with all members of the BLT. This position is a hybrid work schedule with an office at our headquarters in Glen Ellyn; this position is expected to be in the office 3-4 days per week and be open to work hours outside of regular business hours, with nights and weekends to be expected.

• Oversee scopes of work for all housing programs ensuring ongoing programmatic excellence. This includes allocation of real estate portfolio in relation to program housing.
• Provide housing services and portfolio oversight through collaboration with case management and intake supervisor, Program Partner liaison, and housing portfolio manager.
• Co-facilitate, in cooperation with housing portfolio manager, compliance monitoring and audits from local, state, and federal grant funders.
• Recruit, develop, and retain high-performance housing program team members, coaching them to excel in their identified core competencies and position responsibilities. Meet quarterly to review direct reports’ professional and performance goals and conduct annual performance evaluations.
• Monitor and make needed adjustments to ensure achievement of strategic plan initiatives and organizational goals related to program housing and portfolio management.
• Collaborate with direct reports and Vice President of Impact and Evaluation to ensure the integrity of data collection and data input in relation to program housing and portfolio management. Monitor housing dashboards, identify and share opportunities for automation and improvements.
• Collaborate with Vice President of Impact and Evaluation on development and/or maintenance of logic model, environmental feedback, and literature reviews in relation to program housing and portfolio management.
• Collaborate with direct reports and Vice President of Impact and Evaluation to develop and execute client exit and satisfaction surveys, and programmatic goal update and outcome reports. Lead the presentation of said reports to stakeholders and implement feedback loops for recommended changes to program housing services.
• Fully understand and participate in Bridge Communities' Crisis Management and Communication Plan, alert the CEO and direct reports as necessary to any incident that may meet the crisis criteria.

• Co-facilitate volunteer mentor training, this includes serving on Mentor Training Taskforce, assisting in the development of training curriculum, and co-leading training sessions.
• Build and retain relationships with community partners, including other…