AR Credit & Collections Specialist

An AR Credit and Collections Specialist secures revenue by ensuring credit lines and limits are set accurately and continuously building relationships with customers to reduce DSO (Days Sales Outstanding) and open past due receivables via collection efforts.

• Ensures customer payments are received within agreed terms by communicating aging via email and portals.
• Identifies delinquent accounts early in the receivables cycle and ensures all terms and agreements.
• Verifies validity of account discrepancies by obtaining and investigating information from sales, trade promotions, customer service departments, and customers.
• Resolves collections by examining customer payment plans, payment history, credit line, coordinating contact with the collections department.
• Enter and maintain record of RTVs (Return To Vendor) and credits posted.
• Releases orders within established thresholds and escalates discrepancies to senior management.
• Reviews customer credit worthiness and makes recommendations on credit limits.
• Prepares exposure reports for hold/release purposes as needed.
• Periodically analyzes credit lines and limits according to customer activity (i.e., quarterly, yearly).
• Summarizes receivables by maintaining invoice accounts; coordinating monthly transfer to accounts receivable account; verifying totals; preparing report.
• Forecast future delinquency by analyzing payment trends and credit usage.
• Protects organization's value by keeping information confidential.
• Updates job knowledge by participating in educational opportunities.

• Strong analytical skills with a focus on details and accuracy.
• Maintain flexibility in a fast-paced environment and continuously evolve to meet changing business needs.
• A quick learner with strong professional curiosity and exceptional critical thinking and problem‑solving skills.
• Professional demeanor with excellent interpersonal and communication skills.
• Ability to work in a multi-tasking environment and display strong organizational, time management, and project management skills.
• Highly self‑motivated with the ability to remain focused and work with limited supervision, perform well under pressure, manage multiple tasks, and successfully meet deadlines.
• Ability to work both independently and as part of a team.

• Associate’s degree in accounting or related experience equivalent.
• 1–3 years of related experience required.
• Experience in handling major retail accounts such as Wal‑Mart, Amazon, and Home Depot a plus.
• Understanding of compliance, EDI, supply chain, import orders / invoices.
• Strong technology skills with experience with Excel and ERP systems.
• Knowledge of Generally Accepted Accounting Principles.
• Knowledge of ERP systems specifically Net Suite (not required).

$45,000–$58,000 annually