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Customer Service Representative
Job in
Glenarden, Prince George's County, Maryland, USA
Listed on 2026-07-30
Listing for:
The LaSalle Network
Full Time
position Listed on 2026-07-30
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support
Job Description & How to Apply Below
Salary: USD
15 - USD
15 per hour
We are seeking Customer Service professionals to join a high-volume call center team supporting grocery delivery services. In this role, you will assist customers with delivery-related inquiries, product availability questions, order concerns, and general store support. This is a fast-paced environment that requires strong communication skills, attention to detail, and a commitment to providing exceptional customer service.
Key Responsibilities- Handle a high volume of inbound customer calls daily.
- Assist customers with grocery delivery concerns, including:
- Missing or damaged items
- Expired products
- Product availability and store inventory questions
- Restock inquiries
- Accurately document customer interactions and resolutions.
- Meet established performance and quality metrics on a daily, weekly, and monthly basis.
- Strong customer service and communication skills.
- Ability to multitask in a fast-paced call center environment.
- Comfortable handling high call volumes.
- Reliable attendance and punctuality.
- Basic computer navigation and troubleshooting skills.
Location: Hyattsville, MD
Pay Rate: $15.00/hour
Position Type: Open-Ended Temporary Assignment
Benefits- LaSalle Network consultants are eligible to enroll in benefits. For details, visit
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