Product Manager; SaaS

Product Manager (SaaS) at Lodge Link

Location: Scottsdale, AZ

We’re seeking a driven Product Manager to lead the development and optimization of features that enhance the experience for our users and internal stakeholders. You’ll collaborate closely with cross‑functional teams to define the product roadmap, translate customer needs into solutions, and ensure our platform evolves to meet the demands of a growing market.

• Define and articulate a clear product vision that aligns with company goals and user needs.
• Use data, research, and market insights to identify opportunities and prioritize initiatives.
• Develop and maintain a product roadmap that communicates priorities and progress to stakeholders.
• Collaborate with Business Analysts, Associate Product Managers, Engineering, QA, and Design teams to prioritize and deliver high‑quality features.
• Communicate product plans, progress, and results to internal and external stakeholders.
• Partner with Sales, Marketing, and Customer Support to enable successful product launches.
• Define clear, actionable requirements for new features and improvements through user stories, requirements and acceptance criteria.
• Manage product development from ideation to release, ensuring timely delivery of high‑impact initiatives.
• Monitor and analyze product performance post‑launch, using data to iterate and improve.
• Act as the voice of the customer by deeply understanding their needs and advocating for solutions.
• Build relationships with users and gather insights to inform product direction.

• 5+ years of experience in product management, ideally in a B2B SaaS or technology‑driven environment.
• Bachelor’s degree in a relevant field; MBA or equivalent experience is a plus.
• Strong understanding of Agile methodologies and experience working with engineering teams.
• Proven ability to define and deliver successful digital products or features.
• Excellent problem‑solving skills, with a user‑centric approach to product development.
• Familiarity with tools such as Jira, Confluence, Figma, or similar.
• Strong analytical skills, with the ability to interpret data and turn insights into action.
• Exceptional communication and collaboration skills, capable of influencing cross‑functional teams.

• Experience in B2B, logistics, or workforce solutions industries.
• Knowledge of workforce travel or accommodation management challenges.
• Experience working with geographically distributed teams.

Lodge Link, a Black Diamond Group company headquartered in Calgary, Alberta, Canada is more than just a digital marketplace and ecosystem for crew travel; we’re a caring tech company on a mission to transform workforce travel. Our digital platform is the key to unlocking seamless solutions for finding, booking, and managing crew travel and accommodation needs. Powered by a growing network of hotel and lodge partners, we address the unique challenges of crew travel, applying technology to streamline the entire process from booking to management, payments, and cost reporting.

At Lodge Link, we're not just saving our customers time and money; we're changing the future of workforce (crew) travel – for the better. United by our vision to be THE ecosystem for workforce travel, our values reflect our commitment to collaboration, agility, dependability, inventiveness, and audacity. As a diverse and inclusive team, we come together, sharing ideas, building disruptive technology, and tackling complex problems.

Our relentless pursuit to deliver value and superior customer experiences is inspired by a collective passion to ‘Create A Better Way’ for all. At Lodge Link, we're seeking exceptional team players with an entrepreneurial spirit to contribute to our rapid growth. If you crave a career, not just a job, we could be the perfect fit.

We are an Equal Opportunity Employer. Black Diamond Group is committed to diversity, equal opportunity and ensuring that our employees can thrive in an inclusive environment. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous status, national origin, age, disability, or any other legally protected factors.

Accommodation for applicants with disabilities is available upon request during the recruitment process.