Business Project Manager – Specialist

Responsibilities

• Lead end-to-end learning projects
• Own the full lifecycle of learning initiatives from intake & analysis, through design, delivery, and measurement
• Develop and manage project plans for 100% of assigned work, ensuring clarity, alignment, and execution excellence
• Ensure learning solutions are tailored to the client needs and aligned to desired outcomes
• Drive measurable impact
• Deliver strong training effectiveness outcomes across all initiatives
• Ensure all project work is connected to client experience and demonstrates impact
• Leverage data and insights to evaluate effectiveness and continuously improve solutions
• Partner and influence across the business
• Build strong relationships with stakeholders to translate business needs into learning strategies
• Lead alignment conversations and influence decisions to drive the best outcomes for clients and crew
• Communicate progress, risks, and results clearly to stakeholders and leadership
• Anticipate and manage risk
• Identify project risks early and proactively develop mitigation and contingency plans
• Resolve or escape risks quickly to maintain momentum and delivery timelines
• Ensure projects are delivered on time or within a reasonable, agreed-upon timeline
• Drive operational excellence and continuous improvement
• Identify opportunities to improve processes, increase efficiency, and elevate outcomes
• Participate in and lead initiatives aligned to L&D and Business Enablement goals
• Contribute to building a scalable, modern learning ecosystem

• Undergraduate degree (or equivalent experience)
• 3–5+ years of relevant experience in project management, operations, learning & development, or a related environment
• Demonstrated experience leading projects end-to-end with multiple stakeholders
• Strong project management and organizational skills, with the ability to manage competing priorities
• Proven ability to build partnerships and influence across teams
• Strong communication skills, with the ability to clearly convey plans, risks, and outcomes
• Data-driven mindset with the ability to measure success and make recommendations
• Ability to anticipate risks, solve problems proactively, and adapt in a fast-paced environment
• Experience in Learning & Development, training, or Business Enablement (preferred)
• Familiarity with client experience metrics, performance measurement, or workforce readiness (preferred)
• Exposure to modern learning tools, digital learning, or AI-enabled solutions (preferred)