Client Service Coordinator

Temporary Client Service Coordinator (CSC) - Overnight

Glendale, AZ

We are seeking an experienced Client Service Coordinator (CSC) to join our team in a temporary role covering a maternity leave. This position is expected to last approximately 2-3 months, with the opportunity to remain on as a relief/locum associate afterward.

This is a great opportunity for a seasoned veterinary CSR who enjoys a fast-paced hospital environment and is looking for short-term, meaningful work with flexibility.

Thursday-Saturday

5:00 PM - 5:00 AM (Overnight Shifts)

Opportunity to pick up additional shifts as available
Includes weekends and holidays

• Provide high-level reception support in a busy emergency and specialty hospital
• Greet clients, check in patients, and manage front desk flow during overnight hours
• Answer phones and support client communication with professionalism and empathy
• Assist with estimates, invoices, and financial discussions
• Communicate clearly with medical teams to support patient care and workflow
• Maintain accurate documentation and front desk processes during high-stress periods
• Help create a calm, organized, and supportive experience for clients during urgent situations

• Previous/current veterinary CSR experience required
• Comfortable working in a fast-paced, high-emotion emergency environment
• Strong communication skills and a professional, compassionate presence
• Reliable, responsible, and able to work independently overnight
• Detail-oriented with strong multitasking and computer skills
• Positive, energetic, and willing to jump in where needed
• Interested in the possibility of ongoing relief/locum work after the temporary role

Overnight CSRs play a vital role in supporting clients and medical teams during some of the most critical and emotional moments in a pet's life. This role offers the chance to make an immediate impact, gain additional specialty and emergency experience, and potentially continue with the hospital in a flexible capacity.