Admissions & Guest Relations Supervisor

Position: 2026 Admissions & Guest Relations Supervisor
Overview:

This is a seasonal position at Six Flags Hurricane Harbor in Phoenix, AZ. It features a competitive hourly rate of $19.00, along with perks such as:

* Free entry to any Six Flags Park for all employees

* Additional complimentary tickets for friends & family

* Flexible scheduling

* Daily & weekly pay options available

As an Admissions Supervisor, you will play a key leadership role in creating a positive first impression for our guests. You will oversee daily Admissions and Guest Relations operations, support and lead frontline team members, and ensure smooth, efficient, and guest-focused experiences at the front gate.

Responsibilities:

Oversee the daily operation of the Admissions and Guest Relations areas

* Perform all Admissions and Guest Relations duties as needed

* Assist with creating, maintaining, approving, and adjusting schedules and timesheets for Admissions team members, including Phone Operators, Guest Relations, and Lost Parents

* Motivate employees through coaching, feedback, and corrective action when necessary

* Maintain professional, positive interactions with guests and team members while resolving issues

* Ensure efficient register operation

* Resolve guest concerns through phone, email, mail, and in-person interactions

* Maintain a clean, organized, and professional work environment

* Communicate and collaborate with all levels of park leadership to resolve issues and fulfill requests

* Perform other duties as assigned by Admissions leadership and management

Qualifications:

Must be at least 21 years of age

* Excellent verbal communication skills and the ability to interact positively with guests

* Strong computer skills, including Microsoft Excel, Word, PowerPoint, Outlook, internet navigation, and the ability to learn Six Flags systems

* Knowledge of guest service standards, employee relations, and guest/employee safety practices

* Previous Admissions or Guest Services experience preferred

* Ability to exercise good judgment in fast-paced, guest-facing situations

* Must be self-motivated, professional, and able to multi-task effectively

* Strong teamwork skills and the ability to lead and support others

* Ability to work flexible schedules including nights, weekends, and holidays

* Ability to work outdoors in various weather conditions and stand for extended periods