Customer Service Representative
Job in
Glendale, Maricopa County, Arizona, 85318, USA
Listed on 2026-02-28
Listing for:
I3 INFOTEK INC
Full Time
position Listed on 2026-02-28
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support, Spanish Customer Service
Job Description & How to Apply Below
- Title: Customer Service Representative 2
- Location: Glendale, AZ
- Hours: 40/week, Day shift (8:00 AM – 5:00 PM)
- Duration: 03/09/2026 – 01/18/2027
- Education: High School minimum
- Career Level: Entry Level
- Security: Background check required via Hire Right
- Travel: None
- Provide information about products, services, licenses, registrations, titles, permits, or program eligibility to customers in-person or by phone.
- Take or enter orders, cancel accounts, or process complaints.
- Ensure resolution of customer issues and record interactions in system.
- Resolve service or billing complaints: refunds, merchandise exchanges, billing adjustments.
- Complete forms, update records, issue service discontinuance orders, and maintain accurate records.
- Refer unresolved issues to appropriate departments.
- Determine charges, collect payments, reconcile cash, and transmit deposits.
- Perform journey-level customer service using discretion to handle difficult complaints.
- Ability to solve difficult customer service complaints/problems.
- Bilingual skills (language not specified in JD; likely Spanish preferred given the AZ location).
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×