Front Desk Associate

Hotel:
Phoenix Glendale Renaissance 9495 Entertainment Blvd Glendale, AZ 85305

Full time Compensation Range: $17

Compensation is determined based on a variety of factors, including experience, skills, qualifications, and the specific location of the role. Actual pay may differ depending on these factors.

• Attraction SPIRIT: belief in the power of Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork to create an environment where everyone thrives.
• Career Growth & Learning – 40% of our management hires are internal promotions!
• Invest in Your Future – 401(k) plan with company match.
• Comprehensive Health Coverage – Medical, dental, and vision insurance options.
• Paid Time Off & Vacation – Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations.
• Daily Pay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services.
• Purpose & Impact – Make a difference through Atrium’s community service and volunteer programs.

• Oversee front desk operations and step in as the go-to problem solver for guests and teammates alike.
• Handle guest check‑ins and check‑outs with accuracy, warmth, and just the right amount of charm.
• Support and train new front desk team members – the friendly coach they’ll thank later.
• Resolve guest issues quickly and professionally.
• Help manage daily tasks like event sheet distribution, business center support, and keeping the lobby guest‑ready.

• Customer service experience – people skills and patience to keep things running smoothly.
• Experience in hospitality or leadership (preferred).
• High school diploma or equivalent.
• Tech savvy enough to use hotel systems with confidence.
• Able to lift 50 lbs and stay on your feet – this role keeps you moving, literally.

• 401(k) plan with company match.
• Medical, dental, and vision insurance options.
• Paid Time Off & Vacation.
• Daily Pay.
• Wellness programs.
• Tuition reimbursement.

Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

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