More jobs:
Director, Absence Services & HR LOA Call Center
Job in
Glendale, Maricopa County, Arizona, 85318, USA
Listed on 2026-08-14
Listing for:
Hispanic Alliance for Career Enhancement
Full Time
position Listed on 2026-08-14
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support
Job Description & How to Apply Below
CVS Health is seeking an Absence Management specialist to deliver outstanding colleague services in the my Leave Call Center. You will answer questions and support colleagues through the leave of absence process while helping the team meet call center metrics.
Responsibilities include handling leave calls, escalating tier 2 issues, using the my Leave system, communicating with leaders, promoting self-service tools, and staying current with federal/state leave changes to ensure accurate, empathetic
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