Dispensary Assistant - AZ - Dental Institute

Summary

The Dispensary Assistant provides support in the dispensary and receiving area. The Dispensary Assistant is responsible for the dispensing, collecting, processing and general care of dental instruments, equipment and all supplies utilized in the Dental Clinic. The position reports to the Supervisor of Dispensary for the Dental Clinic and must be able to adapt to work schedule changes based on the hours of the clinic.

• Assist in the dispensing of all disposable and fixed assets such as instruments, equipment and dental products to the Practice Assistants, students and clinical faculty members as needed with a professional demeanor.
• Fill minimal internal orders for the Dental Institute throughout the University utilizing the axiUm Inventory software.
• Process external orders which include obtaining and submitting invoices, entering UPC and product codes, updating pricing, dispensing back orders, track expiration dates, and returning of defective goods.
• Participate in quality assurance within the department and report discrepancies to the Supervisor of Dispensary for resolution.
• Perform inventory counts and report stock balance discrepancies to the Supervisor of Dispensary for resolution
• Ensure all equipment is returned to dispensary in clean and excellent working condition.
• Maintain the organization, cleanliness and general appearance of the dispensary space and related storage facilities.
• Work with the Supervisor of Dispensary to conduct required annual calibrations on assigned dental equipment.
• Must be able to multitask and fluctuate between floors for coverage.
• Assist with shelf organization for dispensary
• Assist in the training of new employees.
• Participate in Dental Clinic meetings.
• Consistently provide exceptional service to internal customers.
• Assist with other duties within the clinic as assigned.

This job has no supervisory responsibilities.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. This individual must be able to work in a constant state of alertness and safe manner and have regular, predictable, in-person attendance. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position requires a significant amount of interaction with the public and many internal customers and therefore, the individual must be able to develop positive rapport effectively. The ability to maintain a professional demeanor, be detail oriented and promote a welcoming atmosphere is essential, and to set priorities while under pressure. The ability and willingness to cross train in other areas of the Dental Clinic is required.

The ability to interact professionally with vendors is also required. The individual must have the ability to become familiar with the axiUm dispensary and inventory tracking system. This position requires a high degree of knowledge of dental products, troubleshooting equipment, multitasking, paying attention to detail and organizational skills.

High school diploma or GED is required. A minimum of 1-2 years work experience in an inventory or dental office setting is required. Preference will be given to candidates with experience from a dental background. The ability to troubleshoot equipment along with the familiarity of OSHA guidelines. Knowledge of dental equipment, general dental related procedures and proper infection control protocols preferred.

Experience working in a team and customer service-oriented environment and excellent…