Senior Digital UX Designer

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

• Collaborate with other Design, Product, and Development managers to ensure alignment across projects
• Collaborate with Design and cross functional teams to ensure Design team quality, efficiency and velocity meets team needs
• Develop deep understanding of customer journeys, personas and segmentation within your portfolio of projects
• Translate complex cognitive challenges across multiple projects into elegant user experiences delivered across multiple channels
• Gain stakeholder support for designs by clearly communicating design vision and rationale
• Conceptualize, design and define breakthrough user experiences, drawing inspiration from research, user goals, and the world around you

• 7+ years of professional work experience
• Has a minimum of 5 years’ experience in Desktop, native app design, including XD and visual design
• Has proven experience in driving and delivering design from initial concepts to in-market experiences
• Has 3 years of experience leading design collaboration sessions with a range of stakeholders
• Has a strong portfolio of work that includes exceptionally crafted desktop, native app design and mobile best practices
• Has proven experience defining design direction, communicating rationale to a non-design audience, and successful advocacy for design decisions
• Is fluent in Figma
• Ability to mentor junior designers
• Strong portfolio of work including examples of mobile web, desktop and app experiences
• Strong understanding of design system and component-based design
• Strong understanding of native mobile and responsive web platforms and designing UI solutions within them
• Working knowledge of incorporating AI into the design process.
• Ability to conceptualize, design, and deliver experiences.
• Ability to communicate user needs and demonstrate how proposed designs solve those to internal team and other stakeholders.
• Ability to collaborate with designers, strategists, managers, and technologists
• Ability to collaborate with product owners, scrum masters and engineering teams within an agile process
• Ability to present to senior stakeholders and build support UX work initiatives
• Knowledge of user-centered design philosophy and process
• Hands on experience with wire framing and prototyping tools
• Attention to detail and passion for excellence

The individual in this role will partner with a multidisciplinary design team to shape and enhance digital experiences for our consumers.

Successful candidates will demonstrate exceptional UX and UI design expertise, a strong understanding of desktop and native platform best practices, and a passion for creative problem-solving. They should be naturally curious, comfortable navigating ambiguity, and proactive in driving their work forward. Strong collaboration and communication skills are essential, along with the ability to work independently, take initiative, and effectively plan and prioritize work toward defined goals.

This role requires close collaboration with a broad range of cross-functional partners and stakeholders, making the ability to build strong relationships and work effectively across disciplines a key success factor.

Bachelor’s degree in Design, User Experience, Graphic Design, Information Design, Product Design, Human Factors, or equivalent/relevant work…