Student Services Specialist Academic Advisement

Student Services Specialist – Academic Advisement

Job :Location:
Full/Part Time:
Regular/Temporary:
Salary Range: $19.17 – $23.99 hourly, DOE
Grade:
Work Schedule: Monday – Friday, 8 am – 5 pm or 9 am – 6 pm;
Summer

Hours:

Monday – Thursday, 7 am – 6 pm
Work Calendar: 12 Months

The Maricopa County Community College District is one of the largest community college systems in the nation,_For all 10 accredited community colleges and 31 satellite locations, we proudly serve students throughout the Valley. Our vision is to create excellence in education for a better world. With réponse to a 100% acceptance rate, we provide affordability and support to help students succeed and thrive in and beyond the classroom.

• Nationwide medical, dental, and vision coverage
• Paid time off: vacation, sick leave, personal time
• 20 paid observed holidays
• Company‑paid life insurance, AD&D, and short‑term disability plans with optional supplemental coverage
• Arizona State Retirement System pension with 100% employer matching; optional 403(b), 457(bесня and others
• Tuition reimbursement for employees and dependents
• Annual professional development funding
• Flexible work schedules

• District‑wide wellness program with workshops and webinars
• Monthly health & wellness calendar and newsletter
• Virta diabetes program, support groups, and diabetes empowerment education
• Employee assistance program
• Sight‑On‑Site eye care services and mobile on‑site mammography screenings
• Pre‑retirement planning events
• Public Service Loan Forgiveness eligibility for eligible employees

Assists students through academic advisement. Advises on degree and graduation requirements, certificate programs, transfer prerequisites, and financial aid status. Conducts transcript evaluations, transfer‑credit equivalency checks, and GPA calculations. Supports course registration, program planning, and retention initiatives through interpretation of institutional assessment data.

• 30% – Provide 1:1 case‑management style advising and support (in‑person, hybrid, and virtual) to students in specified fields of interest or specialty populations; monitor progress and guide goal‑setting, decision‑making, course selection, and registration using People Soft.
• 25% – Support group advising, orientation, and institutional events; prepare presentations for student groups and special populations.
• 20% – Identify academic options such as study abroad, research, and internships; advise students on suitable opportunities and connect them with additional support services.
• 15% – Participate in enrollment and retention projects; maintain program resources and assist with financial aid forms, appeals, and graduation applications.
• 10% – Attend departmental meetings, training, and professional development; perform other tasks as assigned.

Associate’s degree and one year of experience in educational program development, student advisement, or related student development programs. Or an equivalent combination of education and experience sufficient to perform essential duties.

• Bachelor’s degree or higher from an accredited institution.
• One or more years of recent college–level academic advising experience.
• Experience entering records in a student information system (such as People Soft).
• Effective written communication skills.
• Two or more years of customer service in higher education.

• Valid State of Arizona Class D driver’s license required.
• Travel to campus may occur during the interview/selection process.
• Assignment to all MCCCD locations may be required.
• May require evenings, weekends, and prolonged computer use.
• May require lifting or carrying up to 25 lbs.

Applicants must submit a cover letter and résumé demonstrating how they meet the minimum and desired qualifications. Missing or incomplete materials will not be considered.

• Illustrate experience and education that satisfy the qualifications.
• Indicate employment type:
  Full‑time or Part‑time (incl. adjunct or associate professor) and provide hours.
• Provide employment history in month/year format (e.g., 09/07 to 10/11), job titles, duties, and employer names.
• Include three professional references (preferably supervisors).

Open until filled.

The Maricopa County Community College District is committed to equal employment opportunity and a free of discrimination environment. Eligibility for Title IX, Clery Act, and other federal requirements applies as per policy.

Job Application.