Student Services Specialist Sr

Position: Student Services Specialist Sr. (Recruitment)
Student Services Specialist Sr. (Recruitment)

Job : 322415
Location: Glendale Community College
Full/Part Time: Full Time
Regular/Temporary: Regular

Salary Range

$20.61 - $26.80/hourly, DOE

Grade

111

Work Schedule

Monday - Friday, 8am - 5pm; some evenings and weekends may be required

Summer

Hours:

Monday - Thursday, 7am-6pm

Work Calendar

12 Months

Maricopa Summary

10 Colleges. Unlimited Opportunities.

The Maricopa County Community College District is one of the largest community college systems in the nation. Home to 10 individually accredited community colleges and 31 satellite locations, we proudly serve students in every corner of the Valley. Each day, our dedicated faculty, staff, and administrators, live out our vision-creating excellence in education for a better world.

We focus on people-not profits.
With 100% acceptance, zero rejections, and affordable tuition, we provide the flexibility and support our students need to succeed in and beyond the classroom. Discover how we're changing college.

We don't just support our community-we help build it.
We are the largest provider of workforce development training in the state. The activities of our colleges and their students support one out of every 28 jobs in Maricopa County. Learn about our economic impact.

We believe our employees are our most valuable asset.
Our 10 colleges and District Office support nearly 10,000 jobs and careers throughout Greater Phoenix.

Join us in making a real difference in the lives of over 140,000 college students each year.

Benefits

Maricopa County Community College District (MCCCD) is committed to providing a competitive and comprehensive benefits program that supports our employees' and their families' health and well-being. Therefore, the MCCCD benefits support every stage of life and are designed to meet the diverse needs of our community. Explore the wide range of benefits and perks available to eligible employees at MCCCD:

Affordable and Comprehensive Benefits Package:

• Nationwide Medical, Dental, and Vision Coverage
• Paid Time Off:
  Vacation, Sick Leave, and Personal Time
• 20 Paid Observed Holidays
• Company-paid Life Insurance, AD&D, and Short-Term Disability plans, with the option to purchase supplemental coverage
• Arizona State Retirement System (ASRS) Pension, including Long Term Disability and Retiree Health Insurance with 100% employer-matching contributions
• Optional Retirement Plans: 403(b), 457(b), Roth 403(b), Roth 457(b)
• Tuition Reimbursement for employees and dependents
• Annual Professional Development Funding
• Flexible Work Schedules

Employee Health & Wellness Programs:

• District-Wide Wellness Program with Workshops and Webinars
• Monthly Health & Wellness Calendar and Newsletter
• Virta Diabetes Reversal Program, Support Groups, and Diabetes Empowerment Education Programs
• Employee Assistance Program (EAP)
• Sight-On-Site Eye Care Services
• Mobile On-Site Mammography Screenings
• Pre-Retirement Planning Events
• Qualifying Employer for Public Service Loan Forgiveness (potential loan forgiveness for federal Direct Loans after meeting repayment requirements and working full-time for an eligible employer)

Job Summary

This position supports the college's strategic enrollment goals by delivering comprehensive recruitment and outreach services to prospective students, families, and school partners. The role includes conducting in-person and virtual outreach at K-12 schools, college and career fairs, community and corporate events, as well as assisting with campus tours and recruitment campaigns. The position represents the college, works with prospective students, and responds to inquiries through a customer relationship management system and multiple communication platforms.

Working collaboratively with internal departments and external partners, this role guides all populations of students through the admissions and enrollment process by providing accurate information, resources, and support.
Essential Functions
30% - Student Recruitment, Outreach, and Admissions Support
Performs a broad range of student services and recruitment functions by managing, scheduling, organizing, and attending recruitment activities, including application workshops, college presentations, campus tours, and tabling events at local high schools, community partners, businesses, and nontraditional venues. Markets the college by distributing promotional materials, advising prospective students through the admissions process, and providing comprehensive information about college programs and resources.

Supports prospective students in troubleshooting complex admissions and enrollment issues. Prepares recruitment materials, coordinates event logistics with external stakeholders, and assists in the development of presentations and outreach materials. Requires access to view and update student records while adhering to institutional, district, and state policies and regulations, including the responsible handling of personally identifiable information. Maintains a high level of self-management in coordinating…