Instructional Services Coordinator - eSports; Short Term

Position: Instructional Services Coordinator - eSports (Short Term)
The eSports Instructional Services Coordinator is responsible for planning, coordinating, and overseeing the operational and student support functions of GCC's eSports program. Serving as the central point of contact for the program, this position manages day-to-day operations of the eSports lab, teams, competitions, events, and related resources while supporting the Gaming Certificate and Degree pathways. The Coordinator supports student success through engagement, monitoring student eligibility and academic progress, connects students with tutoring and support services, and collaborates with Academic Affairs and Student Affairs to promote persistence, retention, and completion.

This position also serves as a liaison to students, faculty, staff, and feeder high schools to expand educational and career pathways. Additional responsibilities include outreach, marketing, data collection and analysis, enrollment and retention strategies, supervision of part-time staff and student workers, and maintaining program records, facilities, and equipment. The Instructional Services Coordinator ensures students receive academic and career pathway support.

Essential Functions

25% - Plan, coordinate, and oversee operational aspects of the college eSports program, including team activities, competitions, events, open lab hours, scheduling, and management of facilities, equipment, inventories, records, and related resources.

25% - Monitor student eligibility, enrollment status, GPA requirements, and academic progress; provide guidance, process support, referrals to tutoring and student services, and support the Gaming CCL and degree pathways through student engagement and academic alignment.

15% - Coordinate projects, activities, and initiatives related to eSports, gaming, technology, and digital media programs; research trends and best practices; assist with program assessment processes, instructional planning, and continuous program improvement.

15% - Participate in outreach, marketing, and development of promotional materials. Serve as liaison to students, faculty, staff, and feeder high schools.

15% - Collect, monitor, analyze, and report program data related to enrollment, retention, completion, transfer, and equity outcomes; recommend and implement improvement strategies; assist in training, scheduling, and supervising part-time staff and/or student workers as assigned.

5% - Performs other duties as assigned to support the mission and goals of the department and college.