Outreach Specialist

🚩 Starting Rate:  $18 - $22 /hour based on experience

🚩 Environment:  Alternative Education Program, Grades 9-12

Ombudsman Educational Services, a growing, dynamic organization with a social mission to offer hope, is seeking an Outreach Specialist to join our award-winning Alternative Education team and perform meaningful work in a culture that welcomes innovation, encourages creative expression and offers limitless potential for personal and professional satisfaction!
If you thrive on building relationships, engaging communities, meeting enrollment goals, and helping students stay connected to a path forward, bring a problem-solving mindset, strong follow-through, a sense of humor, and a genuine passion for student success — We Should Talk! 📲
As an Outreach Specialist, you will play a key role in student recruitment, enrollment, engagement, and retention across assigned Ombudsman locations. This position develops and implements outreach strategies to support enrollment goals while building strong relationships with students, families, community partners, local school districts, and neighborhood organizations. The Outreach Specialist serves as a trusted connector to diverse communities, guiding prospective students and families through the enrollment process, conducting enrollment meetings, completing required documentation, and ensuring all timelines and procedures are followed.
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Responsibilities Include:

Developing innovative outreach strategies that increase prospective student interest, strengthen enrollment pipelines, and support assigned school recruitment goals.
Participating in school functions, student celebrations, open houses, family engagement activities, school events, and community events to promote program awareness and drive recruitment.
Demonstrating comprehensive knowledge of admissions processes, program offerings, curriculum pathways, department functions, and applicable state graduation requirements.
Conducting proactive outreach to prospective students and families through in-person visits, phone calls, emails, home visits, and other engagement methods to support enrollment progression.
Maintaining accurate databases of interested students and families to support timely follow-up, direct mail campaigns, email communication, and ongoing recruitment activity.
Collaborating with program leadership to promote new and ongoing initiatives that strengthen student recruitment, enrollment, engagement, and retention.
Creating a strong network of prospective student referrals through relationships with alumni, parents, faculty, current students, community partners, and local stakeholders.
Managing the enrollment process by monitoring online inquiries, responding promptly to prospective families, and ensuring applicants receive clear guidance throughout the process.
Coordinating waitlist activity while ensuring compliance with Arizona Charter enrollment requirements and applicable organizational procedures.
Monitoring student attendance, behavior, and academic progress to identify students who may need additional support, intervention, or re-engagement.
Providing targeted support and interventions for struggling students in partnership with instructional teams, center staff, families, and community-based resources.
Partnering with community-based providers and administrative staff to develop and implement programs that promote academic progress, social development, and student achievement.
Promoting family and community engagement by supporting policies, programs, outreach activities, and events that strengthen student and family connection.
Representing the organization at community meetings, outreach events, and partnership opportunities while building positive relationships with external stakeholders.
Cultivating relationships with key community contacts, referral sources, school districts, and organizations to expand program visibility and generate student referrals.
Identifying wraparound service providers in the community and connecting students and families with appropriate referrals and resources.
Collaborating with internal teams to reinforce community engagement strategies and align…