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Utility Operations Program Manager
Job in
Glendale, Maricopa County, Arizona, 85318, USA
Listed on 2026-08-08
Listing for:
Hope Water
Full Time
position Listed on 2026-08-08
Job specializations:
-
Engineering
Water Management, Emergency Crisis Mgmt/ Disaster Relief, Operations Management, Regulatory Compliance Specialist
Job Description & How to Apply Below
- Support and oversee the operation, maintenance, and performance of water, wastewater, reclaimed water, and related utility infrastructure systems.
- Monitor system performance, maintenance activities, and operational data to ensure safe, reliable, and compliant utility services.
- Assist with the development and implementation of standard operating procedures, preventive maintenance programs, and emergency response plans.
- Conduct field inspections and review operational reports, work orders, and maintenance records.
- Support compliance with all applicable federal, state, and local regulations, permits, and water quality requirements.
- Assist with regulatory inspections, audits, reporting, permit administration, and corrective actions.
- Provide technical guidance and operational support to Operations Managers and staff.
- Promote a culture of safety, accountability, teamwork, and continuous improvement.
- Support employee training, certification programs, workforce development initiatives, and emergency preparedness activities.
- Assist with staffing coordination, on-call schedules, and employee development planning.
- Support and oversee the operation, maintenance, and performance of water, wastewater, reclaimed water, and related utility infrastructure systems.
- Monitor system performance, maintenance activities, and operational data to ensure safe, reliable, and compliant utility services.
- Assist with the development and implementation of standard operating procedures, preventive maintenance programs, and emergency response plans.
- Conduct field inspections and review operational reports, work orders, and maintenance records.
- Support compliance with all applicable federal, state, and local regulations, permits, and water quality requirements.
- Assist with regulatory inspections, audits, reporting, permit administration, and corrective actions.
- Provide technical guidance and operational support to Operations Managers and staff.
- Promote a culture of safety, accountability, teamwork, and continuous improvement.
- Support employee training, certification programs, workforce development initiatives, and emergency preparedness activities.
- Assist with staffing coordination, on-call schedules, and employee development planning.
- Oversee the performance of contract operators, consultants, maintenance providers, and service vendors.
- Monitor contractor compliance with contractual requirements, regulatory obligations, and service standards.
- Support preventive and predictive maintenance programs and asset management initiatives.
- Maintain asset records and operational documentation while identifying maintenance priorities, asset replacements, and system improvements.
- Plan, coordinate, manage, and support the implementation of capital improvement, infrastructure rehabilitation, maintenance, and operational projects to enhance system reliability, regulatory compliance, operational efficiency, and long‑term asset sustainability.
- Provide operational input during project design, construction, startup, and commissioning.
- Review engineering reports, plans, specifications, and project impacts.
- Assist in developing short- and long‑term capital improvement plans and identifying infrastructure improvement opportunities.
- Assist in preparing, administering, and monitoring operating and capital budgets.
- Support budget forecasting, cost estimating, financial analysis, and expenditure monitoring.
- Identify opportunities to improve operational efficiency and reduce costs while maintaining service quality and regulatory compliance.
- Investigate and assist in resolving customer concerns related to utility services.
- Provide technical assistance and operational support to customers, contractors, consultants, and internal departments.
- Support communications related to operational activities, service disruptions, emergency events, and infrastructure projects.
- Participate in emergency preparedness, response, recovery, and continuity of operations activities.
- Support responses to outages, overflows, equipment failures, contamination events, and natural disasters.
- Assist with organizational resiliency and risk…
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