Game Technician

Game Tech – Andretti Indoor Karting & Games

An Andretti Game Tech is a part‑time role responsible for anticipating guest needs and exceeding guest service expectations while providing a fun and exciting atmosphere. All positions assist guests in various areas, following Andretti Indoor Karting & Games’ high standards of quality.

• Welcome visitors by greeting them in a friendly and positive manner.
• Anticipate and respond to guests in a friendly and positive manner with a sense of urgency.
• Perform repairs on games and explain operation to guests.
• Conduct inventory of electronics, game parts, tools, etc.
• Document game issues, parts and work history.
• Be a self‑starter and able to work alone.
• Perform preventative maintenance on all games, simulators and attractions.
• Comfortable with AV systems including movie sound, mobile video, projectors and control systems.
• Use/read a volt/ohmmeter and a soldering gun.
• Read schematics.
• Stock and maintain inventory of all prize games.
• Basic knowledge of computer systems and general point‑of‑sale operations.
• Rudimentary knowledge of troubleshooting computer hardware and peripherals.
• Ensure all games are clean and presentable to guests.
• Observe, instruct and monitor guests for safety and guideline adherence.
• Assist with guest recovery and notify manager to ensure positive guest experiences.
• Communicate clearly and professionally while interacting enthusiastically with guests and co‑workers.
• Work as a team player to meet guests’ needs and contribute to other departments.
• Attend all required department and company meetings and training sessions.
• Maintain a clean work area in compliance with policies and procedures.
• Know facility emergency procedures.
• Perform opening, running and closing department duties as assigned.
• Adhere to uniform guidelines.
• Show eagerness to learn new skills and trades.

• High School Diploma or equivalent.
• 1+ year of prior guest service experience preferably in hospitality, restaurant or entertainment settings.
• Excellent verbal communication skills.
• Attention to detail and guest‑focused mindset.
• Ability to perform job duties in a fast‑paced and amplified environment.
• Ability to use a point‑of‑sale system and other electronic equipment.
• Varied schedule availability including days, nights, holidays and weekends.

• Walk or stand for extended periods.
• Lift up to 15 lbs and, occasionally, up to 50 lbs.
• Perform functions requiring organization, bending, reaching, turning, climbing and stocking.
• Communicate quickly and accurately.
• Work in environments with bright, dim or flashing lights and loud sounds.
• Manual dexterity to use and operate equipment.
• Understand, follow and maintain safety standards at all times.