Branch Manager

Join Us in Making an Impact

At OneAZ Credit Union, our success is measured only by yours. We're here to create lasting change in the lives of our members, our communities, and our team. If you're looking for a career with purpose, where your work truly matters—you've found it!

You're impactful, compassionate, and fearless, ready to embrace new challenges and shape the future of financial well-being. You take accountability for our success and thrive in an environment where curiosity is celebrated. If this sounds like you, let's build something great together.

This position will be located at our ASU West Branch: 4701 W Thunderbird Rd, Glendale, AZ 85306

The Branch Manager I manages daily operations, sales, and member service of the full-service Credit Union branch. The Branch Manager I coaches, develops, and empowers Assistant Branch Manager and branch associates, while exceeding member expectations, managing risk, and supporting organizational growth.

• Oversees the flow of cash and financial instruments in accordance with Credit Union policies and procedures.
• Assesses risk of all financial transactions executed by branch personnel.
• Directs, coordinates, and monitors activities to implement Credit Union's policies, procedures, and practices concerning granting or extending lines of credit, real estate loans, and consumer credit loans.
• Directs activities involving implementation of establishment services and functions including collecting delinquent accounts, authorizing loans, or opening savings accounts.
• Establishes procedures for custody and control of assets, records, loan collateral, and securities to ensure safekeeping.
• Develops branch goals and action plans to achieve those goals, while continuously monitoring branch performance.
• Educates, promotes, and sells various Credit Union products and services to members.
• Conducts community outreach efforts to promote brand awareness, establish and strengthen local community relationships, and support member growth.
• Leads branch team of associates. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
• Collects data to analyze the present and future financial status of the branch.
• Compiles and reports financial data as required by Credit Union and government regulations.
• Prepares reports needed to satisfy tax requirements. Prepares financial and regulatory reports required by law, regulations, Credit Union management, and the Board of Directors.
• Prepares and monitors annual budgets and staffing and facility needs.
• Examines, evaluates, and processes loan applications.
• Works directly with members to resolve issues and concerns.
• Establishes and maintains contact with banking-related industries such as insurance, real estate, and securities.
• Collaborates with internal business partners, including Business Development Officers, Commercial Loan Officers, Wealth Advisors, and Mortgage Loan Officers.

• High School Diploma or General Educational Development (GED) required.
• Associate's Degree or Bachelor's Degree preferred.
• 3-5 years of sales, customer service, or client-facing experience required.
• Minimum of 1 year supervisory/management experience.
• Leadership experience within a financial institution required.
• Experience with policy and procedure compliance and management.
• OR equivalent combination of education and experience.
• Excellent verbal/written communication, organizational, interpersonal, and time management skills.
• Strong leadership, critical-thinking, and problem-solving skills.
• A passion for people, innovation, and growth.

• Generous paid time off: paid holidays, floating holidays, personal days, vacation days, plus sick time
• Low-cost Medical, Dental & Vision plans
• Paid childcare assistance
• Award-winning 401K
• Gym fee reimbursement
• Tuition Reimbursement
• Student loan repayment
• … and much more. Explore all the details in our comprehensive Benefits Booklet
• Target hiring range $73-$92/K (Depending on experience and prior to any incentives this position is eligible for)

At OneAZ, we're not just a credit union; we're a financial trailblazer that passionately cares about inspiring dreams and driving prosperity in the communities we serve. We exist to clear the way for dreamers and doers, aspiring to be the bank for new pioneers.

We are driving change in our communities, constantly improving our products and services so our members and their families can relentlessly pursue their dreams. By embodying our values and living our promise, you'll be part of a team committed to exceeding expectations and redefining what's possible.

Knowingly submitting false information will result in disqualification for consideration of future positions, termination of employment and forfeiture of other rights. Candidates for this position will be required to sign an…