Credit Director: Lead & Risk in Modern Distribution

QXO is the fastest growing publicly traded distributor of building products in North America. The company is executing its strategy to become the tech-enabled leader in the $800 billion building products distribution industry and generate outsized value for its shareholders. QXO expects to achieve its target of $50 billion in annual revenues within the next decade through accretive acquisitions and organic growth.

What You'll Do

• Partner closely with Sales and key customers to support revenue growth while maintaining disciplined credit risk management
• Serve as a senior, client-facing leader—building relationships with strategic accounts and resolving complex credit issues
• Establish and execute credit strategies, policies, and procedures that balance risk and growth
• Lead, coach, and develop a team of Credit Managers, ensuring strong performance, consistency, and alignment with company goals
• Oversee credit underwriting decisions, including large or complex transactions and exceptions to policy
• Monitor and manage overall accounts receivable performance, including DSO, delinquency trends, and bad debt
• Drive proactive risk assessment and ensure timely updates to customer credit profiles
• Lead negotiations on high-risk or delinquent accounts to minimize losses and preserve customer relationships
• Oversee third-party collections, legal escalations, lien/bond processes, and bankruptcy activities
• Deliver regular reporting and insights to senior leadership on credit performance, risk exposure, and portfolio health
• Partner cross-functionally with Finance, Sales, Operations, and Legal to support scalable growth
• Champion process improvements, systems enhancements, and best practices across the credit function

• 10+ years of progressive experience in credit, collections, or financial risk management
• Proven leadership experience managing and developing high-performing teams (including managing managers)
• Strong business acumen with the ability to balance risk management and commercial growth objectives
• Excellent interpersonal and communication skills, with a demonstrated ability to influence both internal stakeholders and external customers
• Experience working in a client-facing capacity and partnering closely with Sales teams
• Deep understanding of accounts receivable management, credit underwriting, and risk assessment
• Experience in manufacturing, retail, construction or related industry a plus
• Working knowledge of accounting and finance principles; familiarity with lien and bond processes is a plus
• Strong analytical, negotiation, and problem-solving skills
• Proficiency in Microsoft Office Suite and credit/ERP systems
• Bachelor’s degree in Business, Finance, or a related field preferred
• Willingness to travel occasionally for customer and business needs

• 401(k) with employer match
• Medical, dental, and vision insurance
• PTO, company holidays, and parental leave
• Paid training and certifications
• Legal assistance and identity protection
• Pet insurance
• Employee assistance program (EAP)