Care Coordinator - Olive Ave Health Center

Overview

Olive Avenue - Glendale, AZ 85302

Position Type: Full Time

Job Shift: Day Shift

Education Level: High School Diploma/GED

Travel Percentage: Up to 50%

Category: Behavioral Health/Social Work

Terros Health is pleased to share an exciting and challenging opportunity for a Families FIRST - Care Coordinator / Outreach Specialist in at our Olive Ave Health Center in Glendale, AZ.

Terros Health is a healthcare organization of caring people, guided by our core values of integrity, compassion and empowerment. For more than five decades, the heart of everything we do is inspiring change for life. We help people manage addiction and mental illness, provide primary medical care, restore families, support our veterans, and connect individuals to the care they need.

The Families FIRST program at Terros Health assists families involved with the Department of Child Safety. Working as part of a team, the Care Coordinator will impact the lives of families trying to overcome the barrier of substance abuse to reach family reunification and self-sufficiency. This individual will work closely with DCS, the clinical team and other providers to coordinate and help families be successful in their DCS case plans.

Part of their responsibility is to provide monthly meetings to assure that goals are being set and achieved. They will also empower families by providing resources and skills to show stability in their homes. The individual will need to be professional, friendly, a self-starter, organized, and compassionate.

Terros Health is hiring a Families FIRST - Care Coordinator at our Olive Ave Heath Center in Glendale, AZ.

Location: 6153 W Olive Ave, Glendale, AZ 85302

Full-Time, Employed

Mon - Fri

Flexible to Work Evenings

Full Benefits, Including 401K, and Generous PTO/PST (4+ weeks/yr.)

Additional Language Differential Pay Available!

Under Terros Health’s policies and professional requirements, with oversight from clinical staff, the Outreach Specialist/Care Coordinator works closely with DCS, collaborative partners and other community resources to engage patients/residents in appropriate services, conduct outreach as needed, make referrals, and enhance independent living skills. This position reports to the AFF Care Coordinator Manager.

Essential

Duties Include:

• Responsible for initial outreach for all minors and TAY patients referred to AFF. This includes having patients and/or guardians sign initial paperwork and schedule or coordinate scheduling of AFF assessment.
• Responsible for ongoing care coordination for TAY clients referred to AFF to include but not limited to:
  • Complete a Short-Term Service Plan within three days of assessment and upload it into Guardian.
  • Conduct a meeting or conference call with the Service Team (patient, family members, DCS worker, and other agencies providing services to the family) to discuss and finalize the Service Plan within 15 days of the comprehensive assessment.
  • Schedule and conduct a monthly Service Plan review with the Service Team to monitor progress, identify completed goals or significant changes, update the Service Plan quarterly and upload document into Guardian.
  • Upload required documents into Guardian within prescribed scope of work time frames.
  • Monitor the random alcohol and drug testing plan for assigned patients, per the AFF drug testing procedures. Coordinate with the Extended Foster Care Coach and/or DCS specialist on missed tests, positive tests, and communicate needed changes to the drug testing plan.
  • Provide concrete supportive services based on the needs of the young adult in achieving sobriety, including but not limited to car repair, housing assistance, utility assistance, clothing, food, phone, etc.
  • Conduct outreach and re-engagement activities as described in the AFF Program Manual prior to closing a case.
  • Complete required documentation in patient records that conforms to professional practice, state licensing regulations, and company procedures related to Progress Notes, with an expectation to meet production metrics.
  • Ability to drive to various locations throughout assigned territory to visit and provide services to patients.

• Multiple medical plans -…