Restaurant Senior Assistant Manager - Grand Canyon South Rim

Overview

Live. Work. Explore. as a part of our Food & Beverage team in Grand Canyon National Park! Grand Canyon National Park Lodges operates 6 hotels, 7 retail shops, and various restaurants and dining facilities in the historic Grand Canyon Village. No matter what your job is, you will be a proud steward of the park and play an essential role in providing warm and friendly hospitality to our guests!

As one of the Seven Natural Wonders of the World, Grand Canyon National Park is a place of remarkable beauty, peace, scenic grandeur and top-notch hospitality.

We’re hiring a Senior Assistant Restaurant Manager to Live. Work. Explore. at the south rim of the Grand Canyon!

Provide high level leadership in overseeing a high-volume food & beverage operation in the Maswik complex while working side by side with the Assistant Managers to develop their skill sets. Operation includes the Cafeteria, Pizza Pub, Pizza Delivery, Buffet/Banquets, and Mobile Food Service Operations.

Position Type:
Full-Time, Year-Round

Schedule:

Typical schedule is 40 hours, 5 days per week (may include weekends, evenings, and holidays)

Housing:
Eligible for a private 1‑bedroom apartment for $352 per month, and $352 housing deposit

We are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests. As part of the Xanterra Travel Collection®, we are the primary authorized concessionaire at the Grand Canyon South Rim, and proud stewards of the park.

• Low-cost employee housing (dormitory-style) and on-site employee meals (cafeteria-style)
• Free on-site laundry facility, free shuttle service, and Wi‑Fi (limited bandwidth)
• A fast‑paced, exciting work environment with plenty of upward mobility and growth opportunities
• Meet people of all ages from all over the country and world!

• Medical, Dental, Vision
• Paid Time Off and Holidays
• Disability Insurance
• 401k with match
• Life and AD&D Insurance
• Employee Assistance Program
• Wellness Programs
• Learning and Development Programs

• Free Grand Canyon National Park pass
• Rec Center – Fitness Equipment, Computers, and Free Wi Fi
• Paid Day off on your birthday
• Discounted mule rides
• Free Grand Canyon Railway Train Rides
• Retail, Lodging and Travel Discounts
• Planned employee trips and activities
• $350 Referral Bonus Program
• The adventure of a lifetime!

• Work closely with the Unit Manager, Assistant Café Managers, and Kitchen Manager to maintain the operations and ensure product quality, while fostering a positive and educational work environment.
• Coordinate all tour groups, banquets, and special events as necessary based on the specifications noted within the booking.
• Effectively interact with a broad cross-section of guests, employees, government officials, international visitors, and more, to ensure professional operation and consistent quality of service.
• Control labor and operating expenses through effective scheduling, floor presence, purchasing decisions and inventory controls.
• Coach team members and Assistant Managers daily to improve performance, drive premium guest service, job satisfaction and maintaining team member morale, while reinforcing positive behaviors.
• Coach and mentor Assistant Managers in handling performance issues and developing soft skills, participating as warranted. Partner with Unit Manager, Assistant Director of F&B, and Human Resources to ensure compliance with company, state and federal policies and laws.
• Ensure proper stock levels of operating supplies including, but not limited to china, glass, silver, menus, and equipment.
• Develop, institute, and follow up on all necessary training programs, operating procedures, opening / closing checklists / side work and cost control measurements for all line level positions within the department.
• Work with the Food and Beverage Trainer and Unit Manager to administer a comprehensive training and cross‑training program for the staff.
• Participate, supervise, and remain accountable for beverage inventories and monthly beverage cost; run a seasonal beer program through training and recipe cards.
• Author and…