Hotel Night Auditor

Hotel Night Auditor, Hampton Inn & Suites Glendale Westgate

Join a 2025 USA Today Top Workplace Winner! Starting at $16.50-$18.00 per hour, based on experience. Must be available to work 5 shifts a week including weekends from 10pm-6am.

Must have a minimum of 1 year of hotel night audit or hotel front desk experience.

All shifts are overnight shifts. Our friendly and attentive Hotel Night Auditor is committed to delivering high-quality service to our guests while performing nightly balancing duties, daily paperwork and shift reports related to the property's business transactions.

• Daily audit, balance, post and report on front desk, rooms, and food and beverage cash and credit operations ensuring accuracy of the property's financial and accounting records
• Greet and interact with guests in a warm, friendly and professional manner
• Provide highest level of service by anticipating, listening attentively, and responding promptly to guests’ needs
• Promptly handle guest service requests and guest complaints to meet and exceed guest expectations
• Make reservations, check-in and check-out guests, process payments
• Perform tasks such as answering phones, maintain a cash drawer, operate office equipment
• Ensure guest and property safety by knowing all safety, security and emergency procedures

• Ability to work overnight from 11:00 p.m. until 7:00 a.m.
• Understanding of general accounting practices and ability to compile facts and figures
• Strong oral and written communication and interpersonal skills
• Motivated to maintain excellent customer service reputation
• Strong attention to detail, organization and follow-up abilities
• Ability to be patient and creatively problem solve

• Personalized career pathing and skill development
• Leadership and mentorship programs
• Educational and certification reimbursement

• Worldwide hotel discounts and free stays at NCG Hospitality managed hotels
• Catch of the Day – earn bonuses for going above and beyond to support team and guests
• Everyone Sells – earn cash for bringing in business to our properties
• Paid Volunteer hours – Earn money for community service

• Medical, dental, and vision plans
• Paid sick time and Paid Time Off
• Virtual telehealth access and employee assistance resources
• Monthly health and fitness reimbursement programs

• Same-day pay options
• Referral bonus – earn cash for bringing great team members
• 401(k) retirement plan with 100% match on the first 3% and 50% match on the next 2%

NCG Hospitality is proud to be an Equal Opportunity Employer.