Hotel Night Auditor

Hotel Night Auditor – Hampton Inn & Suites Glendale Westgate

Compensation and Shift: $16.50‑$18.00 per hour (based on experience). Must be available to work 5 shifts a week, including weekends, from 10 pm‑6 am. All shifts are overnight.

Required Experience: Minimum 1 year of hotel night audit or front desk experience.

• Daily audit, balance, post and report on front desk, rooms, and food & beverage cash and credit operations, ensuring accuracy of the property's financial and accounting records.
• Greet and interact with guests in a warm, friendly, and professional manner.
• Provide the highest level of service by anticipating, listening attentively, and responding promptly to guests’ needs.
• Promptly handle guest service requests and guest complaints to meet and exceed guest expectations.
• Make reservations, check‑in and check‑out guests, process payments.
• Perform tasks such as answering phones, maintaining a cash drawer, and operating office equipment.
• Ensure guest and property safety by knowing all safety, security, and emergency procedures.

• Ability to work overnight from 11:00 p.m. to 7:00 a.m.
• Understanding of general accounting practices and ability to compile facts and figures.
• Strong oral and written communication and interpersonal skills.
• Motivated to maintain an excellent customer service reputation.
• Strong attention to detail, organization, and follow‑up abilities.
• Ability to be patient and creatively problem‑solve.

• Personalized career pathing and skill development.
• Leadership and mentorship programs.
• Educational and certification reimbursement.
• Worldwide hotel discounts and free stays at NCG Hospitality managed hotels.
• Same‑day pay options.
• 401(k) retirement plan with 100% match on the first 3% and 50% match on the next 2%.
• Medical, dental, and vision plans.
• Paid sick time and paid time off.
• Virtual telehealth access and employee assistance resources.

NCG Hospitality is proud to be an Equal Opportunity Employer. We participate in E‑Verify to confirm work authorization for all new hires.