Retirement Programs Technician, Position

Role

The City of Glendale is seeking a detail-oriented Human Resources Technician to support the administration of public‑sector retirement programs, including PSPRS, ASRS, and Deferred Compensation plans. This temporary, full-time position focuses on retirement processing, tracking, reconciliations, and employee support related to retirement, disability retirements (PSPRS), subsidies, and post‑employment benefits.

Experience in HR, benefits, and public‑sector retirement administration is required. The position is temporary (estimated 3 to 6 months) with a Temp‑to‑Perm trajectory, offering the opportunity to apply for a regular full‑time Leave Specialist position.

• Hourly rate: $24.96 – $31.20.
• In‑office work, Monday through Friday, 8:00 a.m. – 5:00 p.m.
• 40 hours per week.
• Benefits:
  Temporary personnel are entitled to participate in the City’s sponsored medical insurance plans, with enrollment effective on the 1st of the month following 30 days of continuous employment.

• Administers public‑sector retirement programs, including PSPRS, ASRS, and Deferred Compensation (457/401(a)), retiree subsidy programs, and related post‑employment benefits.
• Processes retirement applications from initiation through completion, verifying eligibility, service credit, contribution history, necessary documentation, and effective dates.
• Coordinates and administers disability retirement applications (PSPRS), tracking medical documentation, statutory timelines, board submissions, and communications with retirement system representatives.
• Interprets and applies federal, state, and retirement system statutes, rules, and policies to ensure compliance in retirement eligibility determinations, contributions, and benefit processing.
• Reconciles employee and employer retirement contributions with payroll and retirement system records; researches and resolves discrepancies and processes required corrections.
• Utilizes HRIS, payroll, and retirement system platforms to process enrollments, separations, contribution adjustments, status changes, and reporting requirements.
• Administers retiree benefit enrollments and subsidy programs; notifies third‑party administrators and retirement systems of retirements, terminations, deaths, and qualifying events.
• Provides retirement counseling and technical guidance to employees and retirees regarding eligibility, timelines, contribution requirements, disability retirement processes, and post‑employment benefit options.
• Develops, verifies, and distributes retirement‑related reports, reconciliations, spreadsheets, and required system submissions; ensures timely and accurate reporting.
• Conducts routine audits and internal reviews of retirement transactions, files, and contribution records to ensure accuracy, compliance, and proper documentation.
• Researches and resolves complex retirement deduction issues, service credit discrepancies, over payments, underpayments, and vendor reporting concerns.
• Maintains and safeguards confidential retirement, medical, and disability documentation in compliance with applicable laws and City policy.
• Identifies and implements process improvements related to retirement administration, tracking systems, and workflow efficiencies.
• Maintains regular and predictable on‑site attendance.
• Performs other related duties as assigned.

Associate degree in Human Resources or a related field and three years of experience in an administrative support and/or customer service capacity, preferably in human resources, benefits, and public‑sector retirement administration. Any equivalent combination of education, training, and experience that provides the required knowledge, skills, and abilities is qualifying. One year of relevant experience may be substituted for each year of required education.

• Basic principles of human resources administration, benefits, and public‑sector retirement administration.
• Knowledge of human resources laws pertaining to area of specialization.
• Principles and practices of effective customer service.
• Arithmetic and basic mathematical calculations.
• Record keeping principles and techniques; records management.
• Modern…