System and Application Administrator Assistant
Job in
Glendale, Maricopa County, Arizona, 85301, USA
Listed on 2026-04-21
Listing for:
Maricopa Community Colleges District
Full Time
position Listed on 2026-04-21
Job specializations:
-
IT/Tech
IT Support, Systems Administrator, Technical Support, HelpDesk/Support
Job Description & How to Apply Below
Assists with maintaining awareness of ticketing and email communications and provides assistance with tasks. Communicates technical information to non-technical users in a professional manner and performs other related duties as assigned.
Essential Functions
30% - System Deployment & Application Packaging
Under supervision, assist with imaging, configuring, and deploying Windows-based computers using enterprise tools such as Microsoft Endpoint Configuration Manager (MECM); learn and implement tools and technologies utilized in Windows application packaging and operating system deployment
20% - Systems Administration
Under supervision, assist, learn, and develop into an increasingly responsible role utilizing various enterprise systems administration work spaces including but not limited to Microsoft Endpoint Configuration Manager (MECM) and Chrome Administration work spaces to manage assets and perform various administrative duties
20% - Technical Support and Troubleshooting
Respond to assigned incidents and service requests; troubleshoot hardware, software, and peripheral issues on Windows and Chrome systems; document resolutions in appropriate systems and escalate issues as appropriate.
10% - Professional Development
Actively perform research to solidify understanding of learned and new concepts; transfer knowledge to other appropriate coworkers and record technical steps for future use by others
10% - Provide Support
Provide support to other IT department staff; learn and utilize knowledge to effectively provide support in person and remotely
10% - Other Duties as Assigned
Perform related tasks consistent with the classification as assigned.
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