Enterprise Network Engineer Job Glendale area,Arizona USA,IT/Tech

Role Overview

Under general supervision, the Enterprise Network Engineer ensures smooth operation of the enterprise‑wide voice and data network, delivering maximum performance and availability for users. The role involves designing, installing, maintaining, and supporting LAN, WAN, and VoIP infrastructures within the City.

The position is FLSA exempt and paid a salary regardless of hours worked. It is a Grade 415 employee with an annual salary between $97,902 and $146,853 (Effective 6/27/26).

Responsibilities

Implements, administers, and maintains network devices including but not limited to firewalls, routers, wireless access points, switches, and controllers.

Troubleshoots, diagnoses, and resolves hardware, software, and other network and system problems.

Designs, documents, and deploys functional enterprise‑wide LAN/WAN systems.

Works with users, consultants, technical teams and vendors to determine the most appropriate selection of network technology and/or services for meeting business needs.

Evaluates and makes recommendations relating to network and system security.

Supports and assists with maintaining the technology replacement cycle.

Prepares and maintains documentation that is current and accurately reflects the network architecture, components and software revision levels as appropriate.

Develops and monitors appropriate security procedures to safeguard the City’s infrastructure from physical harm, viruses, unauthorized users and potential data loss.

Develops, adds, removes, or changes configurations to provide appropriate authorization and connectivity through ACLs, VPN, and NATs.

Develops and monitors appropriate performance metrics to detect and correct network performance deficiencies.

Responsible for configuring the City’s network protocols (OSPF, BGP, EIGRP, and static routing).

Develops documentation, checklists and processes for communicating appropriate support information to the Service Desk. Provides training as appropriate.

Participates in change control process. Completes change requests. Coordinates work with City departments and within the Innovation & Technology department.

Provides technical support to other departments as required supporting network, voice, data and wireless communication initiatives.

Identifies improvement opportunities. Examples include but are not limited to tools, processes, procedures, and installation, configuration and troubleshooting techniques.

Provides on‑call support during non‑business hours.

Maintains a high level of current knowledge regarding systems, technology, and communications.

Opens city vehicles.

Performs other related duties as assigned.

Qualifications

Bachelor’s Degree in Computer Science, Engineering or a related field.
Three years of experience designing and supporting local and wide area networks.
One or more industry‑recognized networking or relevant certifications (Cisco, Palo Alto, and/or Microsoft preferred).
Equivalent combination of education, training and experience that provides the required knowledge, skills and abilities.

Knowledge of

Personal computer hardware and software, server computer hardware and software, local area networks, wide area networks, converged voice and data networked applications, Active Directory, Ethernet, TCP/IP, Cisco LAN/WAN, and Mitel IP Phones.
Network security and control models.
Technical working knowledge of networks, telephony, and data center components.
Project management.
Disaster recovery preparedness.
Network and telephony converged network design.
Current industry trends and best practices.

Ability to

Operate in a multi‑Cloud environment (preferred).
Create accurate network diagrams and documentation for design and planning of network communication systems.
Work effectively with users, technical personnel and consultants to achieve stated objectives.
Install, configure and support a variety of computer hardware and software including but not limited to server and desktop operating systems/applications and network hardware and software.
Communicate effectively both verbally and in writing.
Establish and maintain effective work relationships with City staff and the public.
Continually learn and demonstrate new…