HRIS Analyst

Relocation Authorized: None

Telework Type: Part-Time Telework

Work Location: Glendale, AZ

The HRIS Analyst is a key member of the HR Systems team, responsible for supporting, configuring, maintaining, and enhancing HR technology solutions. This role primarily supports SAP Success Factors Employee Central while contributing to the broader HR systems landscape, including additional Success Factors modules, SAP R/3, Service Now HR Service Delivery, SAP Fieldglass, integrations, reporting platforms, and related applications.

The ideal candidate brings hands‑on experience supporting Success Factors Employee Central in a production environment, including employee data, organizational management, position management, workflows, business rules, role‑based permissions, data loads, reporting, integrations, and release management. In addition, the ideal candidate is comfortable supporting or learning other Success Factors modules and HR platforms as business needs evolve.

This position is designated as part-time telework per our global telework policy and will require at least three days of in‑person attendance per week at the assigned office or project. Weekly in‑person schedules will be determined by the individual and their supervisor, in consultation with functional or project leadership.

• Provide production support for SAP Success Factors Employee Central and other HR systems, ensuring system stability, data integrity, and timely issue resolution.

• Support the broader HR technology landscape, including other Success Factors modules, SAP R/3, Service Now HR Service Delivery, SAP Fieldglass, HR integrations/APIs, reporting solutions, and ancillary HR applications.

• Partner with HR, Payroll, IS&T, external vendors, and business stakeholders to gather requirements, translate business needs into system solutions, and improve functionality, user experience, data quality, and operational efficiency.

• Troubleshoot and resolve HR system issues related to transactions, workflows, permissions, business rules, integrations, data replication, reporting, releases, upgrades, and enhancements, escalating issues when appropriate.

• Support the configuration and maintenance of system components such as workflows, business rules, integrations, APIs, data processes, technical designs, process flows, test scripts, and support procedures.

• Perform and/or coordinate unit testing, system integration testing, regression testing, user acceptance testing, and production validation for Success Factors modules, HR integrations, and other related HR systems.

• Support interface, API, and replication maintenance between SAP Success Factors and upstream or downstream systems such as SAP R/3, Service Now HRSD, SAP Fieldglass, reporting platforms, data platforms, and other HR applications.

• Conduct data validation, manage data uploads, perform mass data changes, and run audits to ensure accuracy, completeness, and integrity of HR data across systems.

• Stay current on SAP Success Factors releases, roadmap items, and new functionality; assess impacts across Employee Central and other modules and recommend opportunities for process and system improvement.

• Perform other related duties as assigned.

• Bachelor’s degree or international equivalent and 2-5 years of relevant experience, or 6-9 years of relevant work experience.

• Minimum 2 years of hands‑on experience supporting SAP Success Factors, with direct experience in Employee Central strongly preferred.

• Experience supporting HR systems configuration, testing, data maintenance, reporting, workflows, integrations, APIs, and production issue resolution.

• Experience supporting multiple HR systems, HR modules, or cross‑platform HR technology solutions preferred.

• Hands‑on knowledge of SAP Success Factors Employee Central, including employee data, foundation objects, organizational structures, position management, workflows, business rules, role‑based permissions, picklists, event reasons, data imports, and related configuration.

• Working knowledge of one or more additional SAP Success Factors modules such as Recruiting,…